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Business Profile

Health Products

Nutraition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nutraition has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Nutraition

      Clearwater, FL 33760-4022

    • Nutraition

      1261 S 820 E STE 210 American Fork, UT 84003-3875

    • Nutraition

      1315 Oak Field Dr 4380 Brandon, FL 33509

    • Nutraition

      37 Madison Ave Hasbrouck Heights, NJ 07604-1311

    • Nutraition

      19214 Northern Blvd Flushing, NY 11358-2955

    Customer Complaints Summary

    • 272 total complaints in the last 3 years.
    • 200 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/17/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Never made a transaction with this company. I see there are numerous complaints with this company: Nutraition. I keep receiving weight loss gummies. Theres no receipt or information in the packaging. Theres no information on how to contact this business. Im trying to find out which of my credit cards is being charged. I really just want them to stop sending me this product. Once I find the account theyre using, I will discontinue the card. The **** tracking number is **********************

    • Initial Complaint

      Date:02/10/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Trying to cancel this subscription. No information available on how to contact or stop these shipments.

    • Initial Complaint

      Date:01/15/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My complaint has to do with half the complaints that are already on your website regarding the keto ACV weight loss gummies I actually found a phone number which is at the the bottom of the gray package that the bottles came in but I've been calling it and calling it and nobody answers everything the other people have said in their complaints against this keto place is exactly how I feel and they keep taking money out of my account so that's got to be wire fraud or something and their return address on the package is 1777 ***** court number 1711 which is actually the San ******* post office and I have a feeling that the number 1711 is a post office box these people need to be stopped because what they're doing is giving others false hope as they are stealing us with their robbing Us blind I feel like I was robbed without a gun if you know what I mean if that makes any sense somebody has got to find out who these people are because if I get one more bottle of this stuff and my husband's going to kill me they just I just now just got another package of five more bottles of the gummies along with my original bottles of one two three four five bottles of keto gummies and two bottles of something called daily detox that came in the very first order which I did order through a ***** ******** add on a website that has to do with WN bc MSNBC I believe it was and there's nothing else you got to do is fill out your name all your information and your banking information and sure enough they have no problem taking our money but yet they have no phone number on hands and they need to be stopped I mean I'm 98% disabled and I wanted to believe that I could lose weight using this stuff but now that they keep sending me things and already taking the money out before I receive the package is no good it's not right and people need to be aware of what they're getting into!! Thank You Very Much For Your Time Regarding This Matter;. Sincerely Yours,******** *****

    • Initial Complaint

      Date:01/14/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a sample of the Keto Gummies in November, and got them was charged the ***** on 11/6. This was to be a sample. And i was to order more if I wanted. Not only did they charge that order they charged the ****** at the same time that I did not get anything for. Since then, they sent me an order in Dec and Jan. I did the usual tried an email that I never got an answer from in Dec and got the new order in January. I have disputed these on my card as frauds and stopped my card so there will be no more orders but I am out for the two orders that were not requested and the one charge that in Nov where I got nothing. I will not be returning these because I did not order them. My Credit card has stated that there will be a refund on my card statement. However, they will probably go after a refund from the company.

    • Initial Complaint

      Date:01/07/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had ordered these Keto Gummies for weight loss. The site said I could buy one bottle and get a free bottle. But if I ordered two bottles, they would only be ***** Each and I would still get a free bottle. So I ordered it but it never gave me any other information. It did not give me the total price or anything. I never received an email either so I thought maybe luckily my email didnt go through.. Anyway, the next day I saw that I was charged $119.95. A few days after that I got a package it had two bottles of the Gummies and another bottle I think was supposed to be a vitamin or something. These items were supposed to curb my appetite. They did not do that. I was very disappointed and within a couple of weeks Im looking for some information on the company to contact them. About that same time I checked my bank and another $119.95 was deducted from my account. I did not order anything more from them. There was a phone number under the charge I called and they told me it was a subscription order. I told them I was not aware that it was a subscription. I could not find anything on their website where I made the initial purchase. That their product did not work for me. Their website it said moneyback guarantee. But they said they wouldnt give my money back and I told them not to send the product they had just charged me for so they said they went in and canceled my account and no further deliveries would come to me. Then I called my bank and told them that was a fraudulent charge and to remove the $119.95. The bank was working on that the second package did arrive from. Nutriation. I did not open the package, but could fill that there were two bottles inside. I took a picture of the unopened package. I copied their address made a new label to return their package. I called them again. So I returned the package and the bank gave them back their 119 95. So Ive lost almost $240 on this.

    • Initial Complaint

      Date:12/26/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received 5 packages from several companies sending fraudulent KETO + *** gummies advertised by ***** ******** and Dr. *** The gummies are a scam and they do not work at all. One of the packages I have is from Rocket Haul, **************************************************; one is from Nutraition, at *************** #****m ********************. I am being charged $160 for each package, and I am not using them as the gummies are a scam by ******** and *** I wrote to the ****, ****** address to ask them to stop charging me and sending the fraudulent gummies. I got no response, and the next package came from **************************************. This whole business is a fraud and a scam. Please help me to stop payment for these packages, and to shut down this business. They are cheating many people like me out of money. I am 74 and I live on a limited income. These people are horrible people

    • Initial Complaint

      Date:12/09/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a product from this company and they keep charging me and sending me more products that I didn't order. I would like this to stop. I have not been able to get in contact with this company.

    • Initial Complaint

      Date:12/04/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was sent Keto Gummies I did not order, was charged $199.85 from my checking account, stopped my debit card which was charged, the money was taken out of my account, it was listed as EFITSTORE. Returned the items I did not order, have contacted the company at least four times and getting the run around. No refund has been issued only BS.

    • Initial Complaint

      Date:12/03/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I already received my original order on 9/92024 and paid $119.85 for 5 bottles, then I received a second order on or around Oct. 21, 2024 which was not authorized nor did I receive any confirmation or tracking information on this delivery. I've sent emails asking for a RMA # so that I could return the order for a full refund which I will have to pay since I opened the package not knowing what the delivery was fore, but I have not received any return response. It's quite obvious that others have experienced the same treatment on orders. I'm 84 years old and I can't lose money like this.

    • Initial Complaint

      Date:11/26/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The product was supposed to give immediate weight loss. As told to me in a phone conversation and email their policy was immediate roll over of more product being sent out. Which was not in the fine print I read. I wrote them an email telling my challenges with the product (not loosing weight) which they didn't respond to.A phone conversation gave me two options after being told that my returning the package unopened was not permissible, then was given the information for return and eventually refund. An email from customer service gave a detail with certain body types the product may take 1-2 months. I would like them to refund the amount of purchase (I didn't agree to) plus any postage I may incur with postage.Hopefully no one else will be taken in by the hope for what this product can provide.

    Nutraition is NOT a BBB Accredited Business.

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