Business ProfileforMaria's Flowers

I ordered a flower arrangement from Maria's Flowers on 5/5/21 to be delivered on 5/6/21. The original total for the purchase was $56.71 paid via their website. At 11:30am on 5/6 I attempted to call Maria's Flowers because I had not received an email confirming the purchase. From 11:30 until 4:15pm I was unable to reach via phone calls, the number just kept sending me straight to a message that said "This number does not currently have a voice mailbox that is set up". I also emailed Maria's Flowers using the email address provided on their website, all of my emails came back to me "email address incorrect/unknown". I was finally able to reach Maria via phone. She said she saw my order but it did not go through correctly and she would fix it and have the flowers delivered on Monday 5/9/21. The phone call lasted less than 5 minutes and I assumed the issue was resolved. On 5/9 the flowers were not delivered, but I was unaware until after business hours. I called Maria's Flowers on 5/10 and again was unable to reach anyone. I attempted to call between 10am and 5pm, at least once an hour, and was never able to reach a person just the message as before "This number does not currently have a voice mailbox that is set up". I tried again on Wednesday 5/11 to call, and again never reached anyone. I checked my bank account to see if possible the purchase had been canceled by Maria, however I found that I was charged AGAIN and it was a completely different amount than the original charge was. I was charged $64.20 and $56.71 on 5/6 the day the flowers should have been delivered and I spoke with Maria. I have checked out Maria's Flowers reviews online and I believe she is taking many many people's money and not following through with products and services. I still have not be able to contact Maria but I have disputed the charges with my bank.