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Find a Location

Fit2Run has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fit2Run

      27001 US Hwy 19 N Space #1062 Clearwater, FL 33761

    • Fit2Run

      23190 Fashion Dr Estero, FL 33928-2561

    • Fit2Run

      4951 Cortez Road W Bradenton, FL 34210

    • Fit2Run

      256 2nd St N Saint Petersburg, FL 33701-3314

    • Fit2Run

      2223 N West Shore Blvd, Ste B230 Tampa, FL 33607-7225

    Business ProfileforFit2Run

    Retail Shoes
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    91 complaints closed in last 3 years

    63 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Fit2Run has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fit2Run

        27001 US Hwy 19 N Space #1062 Clearwater, FL 33761

      • Fit2Run

        23190 Fashion Dr Estero, FL 33928-2561

      • Fit2Run

        4951 Cortez Road W Bradenton, FL 34210

      • Fit2Run

        256 2nd St N Saint Petersburg, FL 33701-3314

      • Fit2Run

        2223 N West Shore Blvd, Ste B230 Tampa, FL 33607-7225

      Location of This Business
      27001 US Hwy 19 N Space #1062, Clearwater, FL 33761
      BBB File Opened:
      8/14/2009
      Alternate Business Name
      • Robinson Sports Inc.
      Business Management
      • Mr. William Robinson, President
      • Mr. Brenden Robinson, Vice President
      Contact Information

      Principal

      • Mr. William Robinson, President

      Customer Contact

      • Ms. Abby Sims, Store Manager
      • Mr. Gabe Albaladejo, Store Manager
      • Ms. Montana Ross, Store Manager
      • Ms. Judi Knowles, Store Manager
      • Ms. Katie Dunwiddie, Store Manager
      • Mr. William Robinson, President
      • Mr. Brenden Robinson, Vice President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      91 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      I ordered Five - 3 packs of socks on May 5, 2024 and only received One - 3 Pack. They are not responding to my complaint. it is not the first time I have not received my entire order from them but I am just giving up on that past order.
      Read More

      Customer Reviews

      29 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Melissa D

      1 star

      08/05/2024

      I placed an order online with Fit2Run on August 1st and received a confirmation email from their ******** account. It seemed legitimate. They were quick to charge my credit card and not make it pending as other e-commerce sites. Is this place a scam? Usually, companies do not charge your card until it is shipped. It is usually held as a 'hold' in that amount, but it does not mark it as a completed transaction. This should have been my red first flag. Other Red Flags: I have went to their website to check on order status via two routes - Order Number + Email ---> Ends in an 'oops, you caught us with our shoes untied' page where it says that it doesn't work - Create an online account so you can check on your status --> Click on Orders --> Ends in an 'Oops, you caught us with our shoes untied page' again - Call the number from the ******** confirmation email and You can be on hold for up to a full hour without anyone answering - Email the 'customer service' address, but no response. - Look at the complaints on BBB (and even Reddit). They do not know how to operate e-commerce and it is leaving a lot of people unhappy.

      Local BBB

      BBB of West Florida

      BBB Reports On

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