ComplaintsforBaker's Roofing, Inc.
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Complaint Details
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Initial Complaint
09/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired Baker's roofing to install a new (shingle) roof on my home The roof is leaking. Its a bit complicate in the fact that i also hired an additional roofer to install a (flat) roof prior to Bakers install.The person that installed the flat roof pointed out to me that the new shingle roof had been nailed incorrectly meaning that there are nails over driven and in the improper position. Baker;s roofing came out and did a water test and determined in their opinion its not their problem.Hence my dilemma. Their both blaming each other for the leak.Business response
10/25/2022
**************** described the situation correctly on our behalf. Baker's Roofing sent two roofers to his residence to check the problem. Water hose was used to run water over the reported defective area. No leak was found,. Therefore, there was nothing to correct.Customer response
10/26/2022
Complaint: 18010189
I am rejecting this response because:
i have sent photos and videos to Mr and Mrs ********************** showing the roof leak into my ******* room. i have had two roofers inspect the roof that ********************** roofing had installed and they claim that the roof was installed improperly. Roofing nails were not only shot into areas of the shingles as well as been over shot so that during a hard rain along with wind water a leak accrues.I would be happy to show Mr ********************** or one of his representatives the findings if they would be responsive to my callsSincerely,
************************;
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.