Customer ReviewsforNoland's Roofing

Nolans Roofing **** did a roof on my house Which my insurance paid for $21,811.09 but they collected from me An additional $8,000.00 And I want my money back

Good morning, The $8,000.00 that was paid by personal checks from the homeowner was indeed all insurance funds that were due for the work performed according to their ****************** We did not accept any payment above and beyond the scope of work. I will be reaching out to the homeowner to make sure that they understand.

We are angry and very disappointed with a response given to ** after spending approximately $10, 120,00 on a roof replacement thereabout November 2019. We reported extensive roof and ceiling damage in ******* which occurred the latter part of December 2023. Someone from ****** came out to investigate the complaint. He stated he had located the problem and would report it to the production department. After not hearing from them after a week or so, I called them asking for a status. We were told that someone from the production department said to inform us: because we didn't call them first and covered our roof with our tarp, we invalidated the warranty. I said: are you saying we were supposed to let it rain in our house and not prevent any further damage? I stated that the ceiling in the room is saging and about to fall in. So we were not supposed to cover it? The person said, because you didn't call us and covered it yourselves, the warranty does not apply. We were absolutely stunned and could not believe what we were told. GPN

Nolands Roofing has been in contact with this homeowner and we are working diligently on a resolution.

Nolands is a terrible company that should be called NoOnes roofing. After saying they would handle the insurance company and lawsuit with Hale Hale and Jacobson who is another bunch of loosers, I had to be the one calling them for 4 1/2 years to get a status only to be told the lawyer would call me which he never did. After years of engineers and lawyers showing up at the house no word from them. Until one day I called and they said my case had been dismissed because the weather event could not be proved. I never got any calls back from upper management about it and they showed no interest in me when it came to other options. Matt was supposed to fund out what happened and call me back which he never did. That's why they should be called NoOnes roofing!

UPDATE:
Destiny from the home office contacted me to try and resolve the issue. She was very professional and Matt who is very helpful was out in a few days for a new inspection and a new claim was filed which was approved in a single day by my current carrier. Thanks to Destiny and Matt for getting this taken care of!!!”
UPDATE:

 Noland's did an exceptional job on installing our new Landmark Pro roof. The crew arrived early and completed the entire job in one day. They were very meticulous in their work and craftmanship. Zuri, the project manager, kept up informed and updated on the progress and quickly answered any questions we had. It was definitely a 5 Star job!

Mr. *********, I am so sorry that you felt that your case was handled poorly. We found out about the dismissal on 4/28/23 and spoke with you on that day to make sure that you were aware of what was going on. Unfortunately, sometimes in these circumstances, every case can not be won, and we never guarantee anything. The insurance company in this instance just did not give up. We would be more than happy to see what we can do to help you out!

Noland's Roofing did a great job with our new roof! Bruce was extremely helpful from to start to finish. The crew that came out worked hard and efficiently. The project manager was always available to answer our questions. Choosing a competent roofing company can be difficult to navigate but we made the right choice with Noland's.

Thank you so much for this wonderful review! We strive to provide the best customer service to all of our homeowners, We appreciate the opportunity to be able to help with your roofing project!

Excellent job!! Metal roof post Ian put up. BEAUTIFUL! Looks like a tile roof. Gutters just completed & well done by company they hired. They went out of their way to answer the many questions & concerns we had & even coordinated with out solar company that had to remove & re-install the panels. Highly recommend.

Thank you. We strive to provide outstanding customer service to all of our clients and sincerely appreciate your kind words. Our business continues to grow through referrals from our satisfied customers and we appreciate your strong recommendation.

Noland's roofing caused approximately $500 of damage to our house during the roofing process. We showed them photos of the damage, and at that point, they stopped all communications. Would never recommend this company to others.

Nolands Roofing has contacted this homeowner and we are working towards a resolution. We have also sent the homeowner photos that the damage in question was pre-existing.

The photos that were provided by Noland's do not show that preexisting condition is anywhere near the amount of
damage that the exterior garage trim sustained, which is why the review was written as is.

Bruce gave me the best follow up I have ever received from a vendor. He was very knowledgeable in inspecting our roof and offering recommendations. As this was a very large commercial building I was apprehensive of how the roof being replaced would impact our customers. The roofing crew was very professional while performing the job. Jett and Steven were the project managers and any questions I had about traffic flow etc. they were very kind to assist in anyway they could. Even calling me to let me know when they left the job for the day. I am so glad we went with Noland's Roofing.

Thank you so much for trusting in us to be the contractor of choice. We are sp proud of the team we have here to help serve the community!