7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Henry M
5 stars06/18/2024
The staff at Alron Construction LLC were excellent on all levels. The service and attention to detail exceeded all expectations. My built project was completed in a timely manner and within the agreed budget. The craftsmanship was outstanding. I would recommend this company to anyone who has a need of a replacement roof.*****************
Alron Construction LLC Response
07/09/2024
Thank you for taking the time to post a review **************. We greatly appreciate your business and love to hear that your pleased with your experience!Review from David C
5 stars05/28/2024
Discussed all possible issues and concerns with varying resolutions. Very responsive and prompt with communication. Would definitely use again.Alron Construction LLC Response
05/29/2024
Thank you ************! We appreciate your kind review.Review from Luis D
5 stars05/27/2024
Flawless work on my roof, not a single problem. Will call them again if needed!Alron Construction LLC Response
05/28/2024
Thank you for your kind review and your business!Review from Mark G
5 stars05/24/2024
Excellent Company uses the highest quality products, very customer service focused.Alron Construction LLC Response
05/28/2024
Thank you ****************. We appreciate your business!Review from James S
5 stars05/24/2024
Very rapid and professional response to troubleshoot and repair our roof leak issue.Alron Construction LLC Response
05/28/2024
Thank your for your response and your kind review. We appreciate your business!Review from Kathleen G
1 star05/11/2024
I was told with 5 people in room that Alron never lost a case against roof installation? Im still waiting after two years for reimbursement of charges equalling 28k. Keep being told that government thru FIGA is very tied up and behind therefore my complaint is on pause again? My insurance Co St **** went insolvent therefore how and when will I be reimbursed? They have apparently charged FIGA $66k for new roof? But I have not seen a *****. I hope they plan on paying me interest as well? How can this be, waiting two years to be on schedule for review? Four houses that surround me all had to get new roofs from storm? I am positioned directly across street and on both sides of me? Photo were given to Alron to send in, then? Was told oh dear I found your file in another file, will have atty resend in for review but nothing???? How to get reimbursed, single income and believed I would get repaid not to worry? Im not going to give up until reimbursed fully!!! Anyone else problems like this? Very frustrated!Alron Construction LLC Response
05/16/2024
We do apologize in the delay this is taking to get resolved. Your initial claim was with St *****. However, with them going insolvent any claims that were being processed were transferred to FIGA. FIGA is a state program. We don't have any control over their process. When St ***** went insolvent so did at least six other companies whose claims were also transferred to FIGA. We will uphold our agreement once a decision has been made on the claim. This decision does lie with FIGA on if they will cover the damages. We understand this can be a very frustrating time and will let you know once a final decision has been made on the claim.Review from Medhat M
1 star10/07/2023
They charged me for 54k while the real price for any other contractor is maximum 15k for change roofing and other reneovation would not exceeds 3k Pls take care and not dealing with such company or ownersAlron Construction LLC Response
10/10/2023
The funds for this project were used for much more than a re-roof, as the customer is well aware of. It also includes a new patio roof, detach & reset of 25 photovoltaic panels, interior repairs, and a substantial stucco/wall repair. Since the stucco/wall issue was only found in our original attempt to replace the patio roof, we fought for over 2 years with 2 different insurance companies to get this homeowner approved for additional repairs. Once approved and all work was complete, the homeowner did not want to honor their obligation to pay their insurance deductible. It is unfortunate to hear that a customer so well served is unhappy with what we were able to accomplish with their claim.
Customer Review Rating
Average of 7 Customer Reviews
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