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Find a Location

Atlantic Storm Protection has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAtlantic Storm Protection

    Shutters
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/13/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    401 Cross Rd, Cocoa, FL 32926-8774
    BBB File Opened:
    11/3/2016
    Years in Business:
    9
    Business Started:
    6/15/2015
    Business Started Locally:
    6/15/2015
    Business Incorporated:
    6/15/2015
    Accredited Since:
    2/13/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wildcatter Investments, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Gerald S. Smith Jr., President
    • Kirsten Smith, Co-Owner
    Contact Information

    Principal

    • Gerald S. Smith Jr., President

    Customer Contact

    • Gerald S. Smith Jr., President
    • Kirsten Smith, Co-Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    On 1/13/2022 I signed agreement with Atlantic storm for 6 shutters for $4,032. I put $1,200 down. It said it would take 4 months to make shutters. They came end of April to put them in. After the first was installed I seen the locks were on the outside. My windows are high off the ground and 2 are 8 feet up. They were to close from inside. I called company and owner acted like it was my fault and had to speak to salesman and engineer. Workers left not putting shutters on. I did not hear anything for weeks about shutters so I phoned. They were sending someone out 3/15/22 to do job. Now 5 windows were closed inside but without the locks. Only latches to close. I paid for locks not latches.. The 6 window we could not close because latch was behind the glass. I did pay $2,432 at this time. Minus $400 or 10 % until they fixed last window.This time I e mailed ASP with photos and work orders. ( there was a problem with the way I wrote the check. Instead of calling me right away the held it.only saying something when I threatened to call a lawyer)They then sent out inspector and it failed because of that window. Next day window was fixed. Beginning of job I signed notice of comments alone in my home. I returned it to ASP where they filled it out and got it notarized without me being present. I believe this is against the law. I also found out ASP put a lien on my property before they even came to put a shutter on. Even though I paid according to contract. I had to fight like hell to get copy of warranty. And now they refuse to take lien off my house or send final inspection report unless I sign a termination of commencement (they will not file it unless I sign) think this will get them out of all liability and warenties.Then I have to file another. Please help. I sent last payment today. Minus $10. Spent on notary fees. Dated it 2 weeks from now to give them time to return paperwork to me. They are crooked company that I can not trust. And other people must be warned.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    vernon f

    5 stars

    02/15/2024

    a real fast and good job actually putting up all the shutters. ***************** responded quickly and could not have been any more helpful. Everything was explained well and through. I had shutters, accordion door and a cat 5 screen put in.

    Atlantic Storm Protection Response

    02/16/2024

    Thank you so much for the kind words and for taking the time to leave us your review!We sincerely appreciate it and we thoroughly enjoyed working with you.Please dont hesitate to contact us if you need anything!

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