ComplaintsforZofe Fence, LLC
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Complaint Details
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Initial Complaint
04/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Fence company Zofe Fence installed a wooden fence with many issues. They initially installed the gates on each side of the house at different places on the house, making the sides very different where the gate at the front was. They resolved this, but after the double gate is bowed and the latch will not hold the gate closed, the gates are very loose as they are no squared off to house due to only moving the anchor on one side.There are a dozen or more boards on the 2 sides of the fence that are not secured. Some nails do not even go into the wood to hold the fence, some have no nails at all.The result is boards that are bowing and pulling away from the fence, large gaps in the fence where where there should be none.The company promised in an email on or about March 14 2024 that they would send someone to resolve the issues and requested photos. I sent photos at that time. Since I have sent many emails and additional photos and the emails are not responded to. I have left 3 voicemails, including one today, 4/25/2024, at 3:32 p.m.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.