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ComplaintsforComplete Property Maintenance, Inc.
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Complaint Details
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Initial Complaint
08/24/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
CPM broke a fire feature in my backyard. The supervisor, ***********************, acknowledged this to me. The owner of the company failed to reply to me and then tried to route me through his insurance company without a call, site visit. He was rude and abrasive and basically threw his hands in the air trying to blame my pool cleaning company etc in spite of the fact that I have photos of his guys standing on it. He emailed me saying it should be built to support someone standing on it (no, it shouldn't as it is not intended to be stood on). I have now looped in ******** Property Management as well as **** Brothers. Still, no apology, no reply from the owner, ***********************. NOTHING.They killed my Zoysia grass which I paid roughly $7500 from the builder for and are claiming no responsibility for it. Disgraceful!!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.