Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Connect One Financial, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Connect One Financial, LLC

      230 SW 42nd Ave Coral Gables, FL 33134-1755

    • Connect One Financial, LLC

      815 NW 67th Ave Miami, FL 33126

    • Connect One Financial, LLC

      P.O. Box 14-0550 Coral Gables, FL 33114

    Business ProfileforConnect One Financial, LLC

    Auto Financing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Connect One Financial, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Connect One Financial, LLC

        230 SW 42nd Ave Coral Gables, FL 33134-1755

      • Connect One Financial, LLC

        815 NW 67th Ave Miami, FL 33126

      • Connect One Financial, LLC

        P.O. Box 14-0550 Coral Gables, FL 33114

      Location of This Business
      230 SW 42nd Ave, Coral Gables, FL 33134-1755
      BBB File Opened:
      11/4/2020
      Business Management
      • Carlos Rodriguez, Managing Member
      Contact Information

      Principal

      • Carlos Rodriguez, Managing Member

      Customer Contact

      • Carlos Rodriguez, Managing Member

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      03/28/23 $451.31 The issue that is going on is I was financing a car through Connect One financial and they sold off the lien on 28 March when I called to make the payment they did not notify me that I had a new finance company they just excepted the payment then I receive a call two weeks later from the new finance company and theyre stating that I am past due that the old finance company did not send over the payment like they were supposed to That I should get in contact with the finance company that I had before which was Connect One once I called Connect One they were little to no help. They told me to ignore the calls from my new finance company that the check was sent over which is invalid because it has been seven weeks, and I have still not received the payment That I was supposed to receive for four **** with the new finance company. I keep trying to contact them and theyre turning off the phones in the office. I have the managers, personal phone number. Hes ignoring all calls and blocking my number. They are telling me that its not their problem but indeed it is because they were responsible for transferring all the payments so I basically got scammed out of $451 with $.31 and they do not want to give me anything back. They do not want to provide me even a refund, they keep ignoring my calls and saying that the money was sent to ignore the new finance company.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      MJ D

      1 star

      05/16/2022

      I got a ****** charge on my credit card from them, (connect one financial). I live in ******* and have never dealt with or even heard of them. I called their number today, a Monday, and they were closed. I did let my credit card know, they are going to file a fraud case, and i left a message for the attorney general and the BBB.

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.