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Business ProfileforOpticalTel
At-a-glance
Customer Complaints
60 complaints closed in last 3 years
14 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
- Location of This Business
- 1360 S Dixie Hwy Ste 200, Coral Gables, FL 33146-2956
- BBB File Opened:
- 7/11/2006
- Years in Business:
- 20
- Business Started:
- 1/9/2004
- Business Incorporated:
- 1/9/2004
- Accredited Since:
- 11/7/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Optical Telecommunications, Inc.
- Silver and Blue Communications
- Lauri's TV
- Business Management
- Mr. Luis F. Rodriguez
- Dee Henann, Director of Community Relations
- Eric Riveron, Vice President of Operations
- Contact Information
Principal
- Mr. Luis F. Rodriguez
Customer Contact
- Mr. Luis F. Rodriguez
- Dee Henann, Director of Community Relations
- Aimee Hernandez, Manager of Marketing
- Eric Riveron, Vice President of Operations
- Additional Contact Information
Fax Numbers
- (305) 779-4329Primary Fax
Phone Numbers
- (305) 779-7777Other Phone
Email Addresses
- Primary
- (305) 779-4329
Customer Complaints
60 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
46 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Geri M
07/16/2024
OpticalTel Response
07/17/2024
We apologize for the inconvenience that the customer experienced. The customer called our Tech Support at approximately 6 p.m. on July 16th and unfortunately could not restore tv service. The receiver is a DISH network device and required a "hit" to the receiver directly from DISH. This is what was determined after our Tech Support trouble shot with the customer. It is our understanding that DISH sent a hit to the receiver this morning and the services are restored.
Again we apologize for this interruption of service.
Thank you.
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