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Business ProfileforOcean Star International, Inc.
At-a-glance
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Business Details
- Location of This Business
- 3961 NW 126th Ave, Coral Springs, FL 33065-7609
- BBB File Opened:
- 3/5/2008
- Years in Business:
- 13
- Business Started:
- 11/26/2010
- Business Incorporated:
- 7/17/2007
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- International Van Lines
- Business Management
- Mr. Jay Moore, Customer Service Manager
- Mr. Michael Jacobs, Custom Service Manager
- Contact Information
Principal
- Mr. Jay Moore, Customer Service Manager
Customer Contact
- Mr. Jay Moore, Customer Service Manager
- Additional Contact Information
Fax Numbers
- (954) 337-0731Primary Fax
Website Addresses
- (954) 337-0731
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brian A.
09/15/2021
To make a long story short, the brokered movers were rude, inexperienced, and had a total disregard for how they wrapped or packed our items. Upon delivery we have identified over 45 furniture items that sustained damage (I wish this was an exaggeration), numerous boxes and bins were also significantly damaged, and the movers refused to bring items into our house, even thought we paid for a full service move. Throughout this process IVL was largely unresponsive to calls, emails, texts, etc. This move has been a nightmare and nothing like we have ever experienced on any of our previous 6 moves. We will be pursuing legal action against IVL and I would urge anyone to avoid this company.
As noted by other reviews, IVL is a company based on deceptive and ********** business practice and should not be trusted. Also, I would recommend visiting FMCSA's website to search the DOT number on your IVL quote, you will be happy you did some research to avoid hiring this company.
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