ComplaintsforNovus Kitchen and Bath
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Complaint Details
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Initial Complaint
07/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Novus did a kitchen and flooring remodel for us in the summer of 2022. Since the install we've had flooring panels falling apart, still under warranty. Novus came back in February 2023 they used our leftover flooring to make limited repairs and told us they would order additional flooring to finish the repairs. That is where it ended. They have stopped communicating with us since March 2022. This install totaled $35,000 and we would like them to fix the mess they have left us here in our home.Customer response
08/12/2023
Just curious of the status of the complaint.
Thank you,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.