ComplaintsforBlackstone Property Maintenance LLC
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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Blackstone Property Maintenance LLC on 04/25/2022 to perform the following jobs: 1) lay gravel in all of my landscaped beds and 2) plant plants in front and backyard. I paid $1,000.00 on 04/25/2022 for the first load of gravel. On 05/07 2022 they arrived and spread most of the gravel. On 05/09/2022 he requested an additional $1,200.00 to purchase another load of gravel and plants and $800.00 for labor. He returned on 05/21/2022 to spread the remaining gravel (from the first load) and plant some of the plants. He has not returned to finish his job since then. He still needs to deliver the 2nd load of gravel and purchase/plant the requested plants. I have tried to call him a minimum of 40 times. His recorded message says his inbox is full and cannot accept messages. The few times I've spoken to him he always tells me he'll take care of it right away or give a variety of other excuses. I spoke to him the last time on 07/22/2022. He PROMISED he would be here the next day (07/23/22). NO SHOW again. He has finished half of the job and he owes me $1,500.00 back. I have uploaded the supporting document to prove my payments.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.