Business ProfileforBrady Roofing and Sheet Metal Inc

Back in 2019 Brady Roofing replaced my main roof and flat roof. I had issues with them then with the flat roof leaking which they did eventually fix. Due to all the issues we had at the time ***** (employee) took off $1000 from the actually cost (actually cost was $8800 reducing it to $7800). Final Release of Lien attached for the $7800. Within the last month the flat roof is leaking again. On 7/10/2023, ******* (my roommate) left a message advising them it was leaking and to call her. On 7/12 ******* again left a message to call her and did not receive a call back and sent an email. On 7/17 ******* called again and left a message to call back and also tried to call the *************** no call back. On 7/31, I called one last time and got ******** on the phone and said she was new to the company. I told her about the leak and she was going to try to have someone come out the next day and she would call back with a time. When she called back, she said they couldn't find contract and final lien and asked me to send the information. I asked to speak with ***** and she advised ***** no longer worked for company. She said to send documents and someone would call back. Sent her the final lien. *********************** emailed me advising that I owed $1000 and resulted in the warranty for work being withheld. I told her it was a misunderstanding and to call me so we could discuss it and she never did. On 8/4 I sent a followup email about her not calling me. To this date, I still have not heard back from anyone from the company.