Business ProfileforClient Matchmaking

On September 10, 2022 I received an unsolicited text message from this company asking me if I would like help with my bookkeeping. I promptly reached out to the company to inquire about removal of my info as I had never consented to text messages or provided permission to text as required under federal law. They discuss the issue and promised to remove me permanently from the database. Today, January 30, 2023 I received another text message from the same number, asking me if I would set up a calendar appointment to speak with them about services they could provide. I once again reached out to them by telephone and was told they remembered talking to me and had no idea how I could possibly have received another message as they had personally removed me. This company has for months now been using illegal marketing tactics to contact consumers without consent as required under federal law and the local laws in their jurisdiction of Florida. As far as the BBB goes, the fact that they have done this again to me after being told not to showcases a bad business practice and unethical business behavior. Before I seek legal representation or consider a class action case, I would like to discuss the matter with the owner of the company and find a good solution for them to implement proper opt-in procedures, do not call registry search, and further discuss my unique concern. Their staff continue to not follow proper business procedures in their marketing and have a lack knowledge of basic marketing principles including the federal do not call list, written permission being required for any text messages sent soliciting business, and have failed to remove me from their list since September when they promised to do so. I would ask the BBB also flag their profile as a repeat violator of marketing principles vital to a business such as theirs which is connecting consumers to services.