ComplaintsforMain Street Car Wash, LLC
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Complaint Details
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Initial Complaint
04/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 03/13/2024, my car was damaged going through the car wash. The attendant took down my name and number and assured me the owner would call me in 2-3 days. I took photos of the damage, however the attendant did not; nor did he write a comprehensive citation of said damage. I stopped in 2 more times, 03/14/2024, 03/18/2024 complaining that I'd heard back from no one. The "enter at your own risk" signs were mentioned to me. I am angry and ******* disappointed that an owner of an establishment can be so nefarious with most people's second largest investment, not pay for repairing the damage to my vehicle, and not even give a courtesy return phone call. I expect a place of business to stand behind their service. I have tried numerous ways to find out who the owner of the car wash is, but to no avail.Initial Complaint
04/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The car wash referenced is a pay with quarters wash bay. I have complained several times over the last 6-8 months that their engine degrease spray and spray wax does not work. I waste many dollars waiting on the referenced items to spray thru nozzle onto car. I complain, the attendant everytime says let me take a look, comes back and says he cannot figure it out and will let management know. Yet its never fixed. They are scamming people out of money on products they never intend to have available to use. I am tired of my money being wasted while waiting on chemicals they do not supply.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.