ComplaintsforCrystal Pump Repair Inc.
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Complaint Details
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Initial Complaint
01/20/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Good day..i have been upset about this for way to long so i am taking action. Its almost been almost a year....and i am ready to file a complaint with the proper authorties.. i have all my paperwork in order. I am SO glad i had a camera there with ur worker "said" they tested my well and i have proof they did nothing..they didnt take it apart, he did NOT test anything! The guy they sent spent an hour on the phone and gave me a list of things wrong with my pump that would "cost to much to repair" so I was quoted the price on a NEW well pump over $2200 to $2500 for a new pump & tank..taking advantage of people is just wrong. It was a broken pipe in the ground..simply inspecting the actual well pump & pipes was what i paid for. i feel i should be refunded my $ for the "service call" and actually do what they are paid to do. i been without water way to long!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.