Business ProfileforJim Browne Collision Center
At-a-glance
Related Categories
Business Details
- Location of This Business
- 10741 US Highway 301, Dade City, FL 33525-1885
- BBB File Opened:
- 8/9/2016
- Years in Business:
- 14
- Business Started:
- 9/29/2009
- Business Incorporated:
- 9/29/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MV86888 for this business, issued by Florida Department of Agriculture & Consumer Services
These agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- Dade City Chevrolet, Inc.
- Business Management
- Mr. James Browne, Director
- Mr. James Thomas, President
- Contact Information
Principal
- Mr. Jeff Jeter, Customer Service Manager
Customer Contact
- Mr. James Browne, Director
- Mr. James Thomas, President
- Mr. Russell Hartley
- Ms. Sue Mudge, Comptroller
- Mr. Jeff Jeter, Customer Service Manager
- Mr. Joe Humet, Shop Manager
- Additional Contact Information
Fax Numbers
- (813) 779-8945Primary Fax
- (813) 779-8945
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Bret V
09/09/2021
Jim Browne Collision Center Response
10/20/2021
On April 19, a representative from Advent Health put a stop on the repair, stating that a lawsuit was pending involving the person who was in the ambulance at the time of the crash.
A representative from Geico Insurance contacted us on May 13, advised that our repair estimate was more than their $10,000 cap and that Advent Health must file a claim under its own policy.
On May 24, Advent Health gave Jim Browne Collision Center the authorization to order parts. In the process of doing so, we were advised that a replacement left rear outer panel was on national back order, with an estimated availability date of June 17.
On June 17, we were advised that estimated availability of the left rear outer panel had been moved back to July 22.
The panel finally arrived at the distribution center in Orlando on August 13, 2021, but was severely damaged in transit and rejected. A replacement panel was estimated to arrive on August 27.
On August 31, a replacement panel arrived at the distribution center, but did not ship until September 9. We are advised that the panel was damaged but reparable.
The panel finally arrived at Jim Browne Collision Center on September 14.
As of October 19, the vehicle's body work is nearing completion and scheduled to be ready for painting by October 21.
The repair is expected to be complete by October 29.
Although we empathize with the customer's situation, the many hurdles we have faced are well-documented and beyond our control.
We have communicated with the customer every step of the way and intend to deliver the vehicle as soon as possible.
Should you have any further questions, please contact collision center manager Brian B. at (XXX) XXX-XXXX.
Thank you.
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