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            Business ProfileJarrett Ford

            New Car Dealers

            Contact Information

            38300 Dick Jarrett Way

            Dade City, FL 33525

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            Visit Website

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Products & Services

            This company offers automobile sales, service, parts, and body shop.

            Business Details

            Location of This Business
            38300 Dick Jarrett Way, Dade City, FL 33525
            BBB File Opened:
            6/4/1999
            Years in Business:
            46
            Business Started:
            2/24/1978
            Type of Entity:
            Corporation
            Alternate Business Name
            • Jarrett Ford, Inc.
            Business Management
            • Mr. Sid Jarrett, General Manager
            • Mr. Brian Jarrett, President
            Contact Information

            Principal

            • Mr. Sid Jarrett, General Manager

            Customer Contact

            • Mr. Sid Jarrett, General Manager
            • Mr. Brian Jarrett, President
            Additional Contact Information

            Fax Numbers

            • (352) 567-9131
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Took our ******************* for recall work! It suppose to take a day and a half but after 3 days we called! They said that our car is now unsafe to drive!! When they did the recall on the seatbelts the drivers seat was removed and they said it was so rusted, as it, that a part broke and now the whole seat is broke! This is a ******* car that is a daily driver for us but not now and they wont repair it! They didnt even put it back together right! **** Motor Company tells us they are not liable Jarrett isnt volunteering to fix it and we feel they should. If the car didnt have a recall then the seat would not have broke! We drove it to the dealership and home where it now sits undriveable!
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Katelin W

            01/07/2022

            I am at a loss of words for the lack of customer service. I never write a review for a company however this deserves one. My husband and I find a vehicle that we both like. I reached out to the dealership and got a call the next day followed by a text message from Andrew. I text the number back inquiring about the vehicle. While waiting for a response I notice that the vehicle increased in price. I message the number inquiring about the new price increase. I got a response back with two words "digital error". That's it. No explanation, no apology, nothing. I then call the dealership to inquire and speak with George. Once they heard I was interested in purchasing a vehicle their tone changed. Although once I brought up the recent price increase, they quickly informed me that at the bottom of their website it states "absolute accuracy cannot be guaranteed" and then ended the call. 1. I'm upset how people get treated differently 2. I understand mistakes get made however own up to them or make it right instead of getting rid of a potential customer

            Jarrett Ford Response

            01/10/2022

            Katelin, our sincerest apology for the pricing error that initiated this review. We make every effort to ensure our website is accurate. That being said, your questions should have been treated with more professionalism. We have spoken with all involved and counseled them on how to handle a situation like this in the future. I assure you it was not an intentional as we strive for professionalism and treating every customer with respect and dignity. Feel free to reach out to me personally, if I can help in any way it
            would be my pleasure. Mark K. UCM XXX-XXX-XXXX.

            Local BBB

            BBB of West Florida

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