Business ProfileforOld School Moving and Storage Corp

DO NOT USE THIS COMPANY! This company is the worst and I never write a bad review!! A ONE star rating is ONE STAR too many. I scheduled a move from Medicine Lodge, KS to Mountain Home, AR with pickup on 6/26/2023 and delivery 6/28/2023. We were contacted on 6/25/2023 to see if they could begin loading early and we agreed. They showed up at 2:00pm but did not begin the move until approximately 2:45pm and finished at 12:10am. We were not told beforehand that payment was expected when they finished loading. There was a significant difference between the estimate and the actual amount, but we had added some additional items. I did ask the driver to clarify the numbers on the bill of lading as they were difficult to read. Additionally, we were charged $350.00 for a riding lawn mower handling fee, but my husband drove the mower on and off the truck and a $250.00 tool chest handling fee. Neither of these fees were disclosed on the estimate, even though we informed ****** of them. The following day, 6/26/2023, I double checked the charges on the bill of lading, and we were overcharged $630.00. Upon delivery, the same driver demanded we pay prior to them unloading. We did have damage to some items, but at this point, we will deal with that. We contacted ****** at Old School Moving and were told to go ahead and pay the wrong amount and we would be refunded. To date, despite numerous emails and phone calls (all unresponded to) we have yet to be refunded.