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Find a Location

Elite Spa & Nails has 1 locations, listed below.

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    Business ProfileforElite Spa & Nails

    Beauty Salon

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4806 Grandview Pkwy, Davenport, FL 33837-2301
    BBB File Opened:
    5/12/2011
    Years in Business:
    13
    Business Started:
    5/12/2011

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Melisa W

    1 star

    02/14/2023

    WORST EXPERIENCE EVER.... My daughter and I went to get a full set/fill and 2 pedicures. 5 hours later we were finished. They gave us both 2 new girls. I should have known at that point but I didn't pick up on it. The girl doing mine chopped my nails so bad, all different lengths, crooked and only to be moved to someone else to apply the acrylic and attempt to correct the mistakes. My daughter however, was a whole different story. Not only did the girl destroy her full set, she couldn't even paint a line. My daughter asked for a simple tip to be the color with a black line. Normally, this is never an issue but she couldn't polish, there were bubbles, gaps , holes in the acrylic and also clumps of acrylic. The pedicure took her over one and a half hours to do. As I was watching her apply the gel to the toes, I noticed that we put 3 coats on one foot before we used the gel light. There were bubbles in the paint and it was completely uneven. I finally spoke up and they pulled her off the job. Only to discover she never cleaned cuticles nor did she trim nails, etc. What a freaking disaster. Sure they gave us 20 bucks off each, but that is crazy. 250.00 later, my day completely wasted, and I had to cancel a job and lost money. I will say this is the short version of this catastrophe but the bottom line is we will never go back. They got 1 star because we couldn't give a negative rating. Do not waste your time and read the other reviews. This place needs to be closed!!!

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