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Find a Location

Fund-Ex Solutions Group, LLC has 1 locations, listed below.

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    Business ProfileforFund-Ex Solutions Group, LLC

    Financial Services

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10234 W State Road 84, Davie, FL 33324-4202
    BBB File Opened:
    3/17/2020
    Years in Business:
    7
    Business Started:
    6/28/2017
    Business Incorporated:
    6/28/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Mark Schmidt, CEO
    • Mr. Albert Crawford, Director
    • Ms. Barbara Castro, Director
    • Rachel Hunsinger, Director of Operations
    Contact Information

    Principal

    • Rachel Hunsinger, Director of Operations

    Customer Contact

    • Mr. Mark Schmidt, CEO
    • Mr. Albert Crawford, Director
    • Ms. Barbara Castro, Director
    • Daniel Travis
    • Rachel Hunsinger, Director of Operations

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike L

    2 stars

    01/15/2024

    I had an SBA business purchase loan through Fundex. I alerted them I was working on refiance and provided 30 day notice, and updated 5 day payoff amounts. I refinanced the loan approximately Jan 12 and confirmed the payoff wire arrived. Fundex automatically withdrew the normal monthly mortgage payment Jan 14, a payment they were not entitled to as the loan was completely paid off. I have requested refund of the now excess loan payment. I have not received a response yet.Fundex would randomly ask for update documentation on my insurance coverages 6 months after the annual renewal of my policies, and during my busiest time of year. The loan anniversary and insurance renewals happened at the same time, so it was frustrating to get demanded paperwork mid fiscal year instead of near renewal dates. I am looking forward to a better relationship with my new lender.

    Fund-Ex Solutions Group, LLC Response

    01/16/2024

    Fund-Ex Solutions Group, LLC is a non-bank lender approved to finance small business loans under the guidelines of the ***************************** (SBA). Fund-Ex Solutions Group acknowledged ******* payoff request and processed the payoff in compliance with the SBAs requirements for loan payoffs. Fund-Ex Solutions Group's designated team member responded to ******* refund request within one (1) business day of receipt. Fund-Ex Solutions Group complied with the SBAs regulations about collecting post-closing documentation from Mr. *** and as outlined in ******** loan documents.

    Fund-Ex Solutions Group, LLC Response

    01/16/2024

    Fund-Ex Solutions Group, LLC is a non-bank lender approved to finance small business loans under the guidelines of the Small Business Administration ("SBA"). Fund-Ex Solutions Group acknowledged Mr. ***'s payoff request and processed the payoff in compliance with the SBA's requirements for loan payoffs. Fund-Ex Solutions Group's designated team member responded to Mr. ***'s refund request within one (1) business day of receipt. Fund-Ex Solutions Group complied with the SBA's regulations about collecting post-closing documentation from Mr. *** and as outlined in Mr. ***'s loan documents.

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