ComplaintsforRoofing and Construction Corp.
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Complaint Details
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Initial Complaint
12/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Roof is leaking in the garage. ********** like Roofing and Construction Corp. to examine the leak and advise us on what needs to be done to fix it.Business response
01/11/2024
Issue has been resolved, homeowner called when we were closed for the holidaysInitial Complaint
08/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a house with a roof that was installed in 2017 and has a transferrable warranty. I have a roof leak and do not get a return phone call from the company. I would like the repair doneBusiness response
08/17/2023
The homeowner had the wrong phone number and email. Once we saw the complaint on bbb we contacted him and resolved the issue.Initial Complaint
10/11/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Had new roof installed in 2018 after contracting with Alex ******. I have since had multiple leaks (4-5) twice in SAME location. Alex refuses to answer my calls or voicemails., intermittently responds to texts to have workers come and fix HIS mistakes and generally ignores my pleads to have the issues corrected in a timely fashion. I will say he was VERY prompt on taking my money.Business response
12/28/2021
Business Response /* (1000, 11, 2021/11/17) */ Contact Name and Title: Alex ****** Contact Phone: XXXXXXXXXX Contact Email: *********@gmail.com Every time the roof leaked we were there within 3 days even though we have 14 days to repair. The last two leaks were cause by a bad installation of the gutters. We repaired at no extra charge. All repairs have been completed in a timely manner. Consumer Response /* (3000, 13, 2021/11/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) The gutters were NOT poorly installed. They were installed by the company that ALex Ro emro himself recommended. When his foreman went up on my roof this last time he told me the work was "not done with much care" so even his own foreman admitted to the porrly quality of workmanship. He was repaired after my having to chase him down with multiple phone calls, texts and emails as he lacks timeliness in repsonding. Business Response /* (4000, 17, 2021/12/06) */ The roof leaked, we fixed it. We were at the property 3 days after the leak was reported. I recommended it a reputable gutter company as a favor to the homeowner. Every time the roof leaked we responded in a timely manner as promised under our warranty.
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Contact Information
1111 SW 21st Ave Ste 18
Davie, FL 33312-3139
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.