ComplaintsforFerncrest Utilities Inc.
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Complaint Details
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Initial Complaint
01/21/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
IM CANCEL THE SERVICE WHEN I MOVE OUT FROM *********************************************** ON 07/2022...BUT I FIND OUT THEY'RE KEEP THE SERVICE UNDER MY NAME..Customer response
03/02/2024
Good morning they're respond to me and fix the situationCustomer response
03/06/2024
The problem it's solveInitial Complaint
08/09/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Ferncrest is the water utility company for the area I reside. The water they provide is yellowish in color, has a bad smell to it. By law every american is entitled to clean water in their homes. They fail to provide that.Initial Complaint
08/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ferncrest is the water provider in the area I live. The water is yellow and murky, they claim is safe however they do not provide any test records. I had to spend money to install filters in every faucet in the apt as I was getting allergies which I'm sure were caused by the murky water. I will like for them to either provide monthly records of this water tests or to provide clean drinkable water, which every American in the country is entitled to have in their homes.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.