ComplaintsforThe Liquor Store
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Complaint Details
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Initial Complaint
11/22/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I entered into the Liquor with a male associate of mine, and there was a black female there(as she normally is). She refused service to me because I was with this guy that she got into an altercation with (at the Liquor store while working)weeks prior. I returned to speak to the owner about the initial situation, but he is hardly there. The same female was there and declared that I "called her out of her name." I explained to her that what she heard was coming from the gentle that she got into it before I even came there with him, but she insisted and refused my service. She was very attitudinal before any of this occurred. This is what she does with a lot of customers. However, on that second visit, I told her that I understand why the guy called her a ***** because of her attitude and how she treats customers. She then grabbed mace and began to shake it, as if she was going to use it on me. I then told her that she don't want to threaten me because I will defend myself. I left and really want to speak with the owner regarding his employee's attitude and her threatening me. I came in there today, 11/22 to see of the owner was there, because I'm off for Thanksgicing and thought that he would be there during the day, but he wasn't. The same female employee was there and she went out and took a picture of my tag. I in turn took a picture of her tag and face in case something happens to me or my vehicle.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.