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Find a Location

Medify Air, LLC has 1 locations, listed below.

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    Business ProfileforMedify Air, LLC

    Air Cleaning Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.49/5stars

    Average of 45 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/26/2021

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Medify Air, LLC Specializes in air purification.

    Products & Services

    Air purification with the power of HEPA H13 filtration in every unit. Our 3-in-1 filters capture 99.9% of harmful particles down to 0.1 microns, removing stubborn odors and potentially harmful airborne toxins.

    Business Details

    Location of This Business
    150 E Palmetto Park Rd Ste 301, Boca Raton, FL 33432-4832
    BBB File Opened:
    8/19/2020
    Years in Business:
    6
    Business Started:
    10/9/2017
    Business Incorporated:
    10/9/2017
    Accredited Since:
    10/26/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Medify Air Florida, LLC
    Business Management
    • Mr. Support Customer Service, Manager of Customer Service
    • Mr. J. Henry Scott, Managing Owner
    • Ms. Gina Wesp, Director of Operations
    Contact Information

    Principal

    • Mr. Support Customer Service, Manager of Customer Service

    Customer Contact

    • Mr. Support Customer Service, Manager of Customer Service
    • Mr. J. Henry Scott, Managing Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2024

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Ordered a Hepa machine which I only use a part of the year, because I am a maritime captain on the Great Lakes. I contacted the company telling them I didnt want automatic deliveries of filters and such. Just got back from ********* where I was working for a month, and found a Hepa filter on my front porch completely soaked. This company must not understand what No Deliveries means. Thanks, Captain *****************
    Read More

    Customer Reviews

    45 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jenny H

    5 stars

    06/01/2024

    In 2020 I ordered the MA-25 and an MA-40 system. Due to the recent adoption of a kitten that I already knew before adopting I was allergic to. I am also asthmatic, with seasonal allergies resulting in sinus infections and upper respiratory infections. Since buying these systems I no longer have to use allergy eye drops three times a day. I am also down to having 2 sinus infections a year instead of 5-6 a year. on top of that, I now take one allergy medication, not two, and only once a day and not twice a day. In short, my health has improved even with the fur ball lol. I would also like to say that the fur ball multiplied, the vet said he needed a brother, smh. I also moved in with a friend who also has a cat. We are now up to 3 cats and so far it is great. I also recently moved into a much larger home and due to that added the MA-50 to the batch so my health stays good. As if that is not enough let me tell you about the house. I am in and out, leaving windows open a ton along with the front door. I live in ** where pollen is horrid. Yet I average dusting my home once a month. I am OCD and frankly probably don't need it that often but I can't help myself there lol. The guests who enter my home do not realize I have cats until they see the toys all over the place. I am frequently told how my place does not have the "typical smell" of one with cats. I use tidy cat litter and scoop the boxes daily, but unless it is a fresh deposit no one can smell the boxes. Now as for customer service, they are fast, and quick both email and phone to respond to anything going on. I love that each purchase including auto-ship filters gives you points towards discounts to use on a system or an upcoming auto-ship order. They are great about breaking any info you need for your home and not trying to "up sale you". Truly could not be happier with the product and the company. HIghly recommend it to all.

    Medify Air, LLC Response

    06/03/2024

    Hello *****,

    Thank you for taking the time to leave us a review!

    We are thrilled to hear that we could help you enjoy being a fur mom. Your love for our brand means the world to us and customers like you inspire us to keep doing what we do.

    If you need anything else, our team is always here to help!

    Local BBB

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