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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/15/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
Hello, my name is *************************. I am writing to you in concern about a class I took online, I was made aware of it by my boss. The instructors or people in charge was very helpful to get me started into the class. The stayed in communication till I took the final test. I had not passed the final test and had several questions about it. I have a few messages, and nobody is calling me back. I hope it was not a scam and lost out on a lot of money. The company name is Applied Technology Academy with my contact is *****************************. Her phone number is ***********************. My instructors name was ****************. Please help me!! I paid $2,495 for the class on 11/1/2023.Business response
12/26/2023
Dear *****,
We just received a letter in the mail from the BBB about you filing this complaint. It says you have been reaching out to ****** but she is no longer with the company and left in early December. Please let us help you, we pride ourselves on 5-************ for ALL of our students! We will call you first thing in the morning!
My Best,
*********************
Customer response
12/29/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.