Business ProfileforPerry Mechanical LLC

American Home Shield (AHS) assigned Perry Mechanical LLC to come to my home on 10-18-21 to troubleshoot my A/C issue. They sent me an email and text letting me know the date and time of the next available appointment. They even responded to both inquiries I made via text and email. The Technician came out and arrived on time for the appointment. He located the problem and showed me the problem. Before leaving he informed me that the diagnosis would be sent to AHS in a couple hours. A few hours passed and I received an invoice with no diagnosis. No diagnosis has been sent to AHS to this day (10-25). The invoice has the wrong contact information along with the number provided on the invoice. When I called it a message stated that this number is unallocated. I found their correct number and have left voicemail, texts and emails as instructed in their greeting message and have not had a single reply. AHS has also repeatedly called with no response. After being without my A/C for now one week and ABSOLUTELY no response since they came out, I have requested that AHS finds another vendor! Even though I have requested another vendor I would like to know why they have not responded.