ComplaintsforElite Auto Repair
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Complaint Details
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Initial Complaint
04/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I brought my vehicle in some time ago to get the air conditioner fixed. Recently, I started having the same issue. I called the business and asked about the warranty and they said that I was just outside of it, but to bring the car in so that they could check if it was the same issue.After looking at the car, they demanded I pay $224.25 for a diagnostic fee. I never signed anything and was never told how much it would be to look at the vehicle.I later contacted the owner who brought up the fact that I wrote a bad review on one of his mechanics after his mechanic challenged me to fight him.Initial Complaint
06/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I asked Elite Auto Repair to change oil in my car and change a tire.They charged me ******.But later they changed only oil (for ******) but refused to change the tire.They gave me a receipt with expected return ****** (******-******).But they didn't return money to my credit card.Later (when I left ******* for **********) they promised to send me a check for ******.But they didn't.Details of transaction:Repair Order: J005355 Technician: ***** Date: 04-24-2023 Name of the business: Elite Auto Repair Address of the business: ********************************************************************* Tel. of the business: ************ Email of the business: *********************************** Customer: ***************************** ******************************************************************************** Vehicle: 2018 ***** CRV Repair Total : ****** Charged: ****** Expected return: ******
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.