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ComplaintsforClub Member Magazine
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/07/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased an Ad in the Club Member Magazine in March 31, 2023 from ******* Burn. ******* told me how great the distribution was, that the communities are upscale and I will definitely get upscale clients from this ad..The magazine went out last July/August and I have not gotten even an inquiry let alone a client. $1000 is a lot of my hard earned money to lay out and not get one single client or inquiry! I called to complain in November and I was given to *********************, I told ********************* how unhappy I was with the situation. **** said give it until January, I did and nothing happened. I called him back, and he basically said oh well there are no guarantees, it is what it is. I was very upset with his response. That is not what I wanted to hear, I requested a refund. He offered me to run another ad which to me makes no sense since as I said, I never got one inquiry from the one that I already have. The ad looks nice and it had good placement. In my opinion,I feel that the people in these communities do not even pick up these magazines! The fact that I didnt get one inquiry from this ad doesnt make any sense to me. I would like my money refunded. Them refunding me my $1000 is a lot different than me standing behind a chair to make $1000 for no reason is why I am making this complaint to the Better Business Bureau. Thank you ****.Customer response
03/29/2024
I have not heard anything back yet. Today is March 29,2024. Ive never done this before and Im wondering what I should expect? Thank you
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.