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Find a Location

Delray Genesis has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDelray Genesis

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/15/2022

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Delray Genesis is a new car dealership proud to officially announce that we are part of the Super Store Auto Group Family!

    Business Details

    Location of This Business
    501 NE 6th Ave, Delray Beach, FL 33483-5609
    BBB File Opened:
    5/25/2022
    Years in Business:
    2
    Business Started:
    1/28/2022
    Business Started Locally:
    1/28/2022
    Business Incorporated:
    7/6/2021
    Accredited Since:
    6/15/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    50
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Su:
    11:00 AM - 6:00 PM
    Business Management
    • Mr. Armen Sabondzhyan, General Manager
    • Ms. Katie Parker, Comptroller
    • Ms. Christina Ribaudo, Financial Officer
    • Mr. Howard Isaacs, Marketing Director
    Contact Information

    Principal

    • Mr. Armen Sabondzhyan, General Manager

    Customer Contact

    • Mr. Armen Sabondzhyan, General Manager
    • Ms. Katie Parker, Comptroller
    • Mr. Howard Isaacs, Marketing Director
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On January 15, 2024 I arranged to purchase a GV70 for business purposes. I completed my due diligence and selected the specific SUV, received approval for the car loan at an amount 10K above the purchase price, and scheduled an appointment to have the particulars (of the vehicle demonstrated) and sign the documents to have the dealership paid for said SUV. Upon arrival, it was explained that the salesman scheduled to meet me was not scheduled for work for at least 4 more hours. The supervisor explaining the error, shook my hand and asked if Delray could offer me a better interest rate than the aforementioned approved rate. I explained that it was a business vehicle and I would not be interested in purchasIng the car under my name for personal use. The salesman gave me paperwork to sign explaining they had to verify my identity for the purchase. The planned two hour transaction took six hours and when I returned home, Genesis of Delray used the verification information to solicit additional lenders for the car. Three hard inquiries were made: Genesis of Delray, *************** and ***************** *****. I have a fraud alert on file with the credit bureaus because I was a past victim of fraud abuse. A call has to be made to my land line to authorize any application for credit - it is the reason I negotiated the loan prior to going to the dealership. The experience was less than pleasant, but the added duplicity (trying to ****** more business when I specifically explained it was a business loan) is gross - at best.I now have three hard inquiries on my credit report because of Genesis of Delray. No one assumes responsibility, no one returns calls to address the infractions, and no one has any idea how to repeal the inquiries. I was basically told the inquiries couldnt be made without me providing information. I continue to explain that it was information given to verify my identity, I already secured my financing. I do not understand how this is allowable.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Miriam T

    5 stars

    06/01/2024

    The service department did a great job. All of the employees were very polite and helpful. Eric D. was my service advisor and he kept me up-to-date as to the repairs needed on my car for the air Conditioner. Eric is a credit to your organization

    Delray Genesis Response

    06/03/2024

    Thank you for the kind review. We are committed to delivering you the highest quality experience with all your automotive needs.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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