![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforCool Solutions of Central Florida, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Warranty issue on performance of the equipment installed in a brand new house this year. Won't return phone calls or answer bad reviews. 1 year installer warranty will be up in febBusiness response
10/26/2022
Business Response /* (1000, 8, 2022/10/07) */ this house is a******** home ,******* holds the warranty , we did not purchase the equipment , it was provided to us by ******* homes , we only install them and they pay us labor only , the customers warranty is with******** homes not cool solutions , we did not contract with this customer . Consumer Response /* (2000, 10, 2022/10/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) ******* Homes emailed me yesterday saying their sending a service request to cooling solutions for them to fix it.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Deltona, FL 32738-2545
Business hours
Today,12:00 AM - 12:00 AM
MMonday | 12:00 AM - 12:00 AM |
---|---|
TTuesday | 12:00 AM - 12:00 AM |
WWednesday | 12:00 AM - 12:00 AM |
ThThursday | 12:00 AM - 12:00 AM |
FFriday | 12:00 AM - 12:00 AM |
SaSaturday | 12:00 AM - 12:00 AM |
SuSunday | 12:00 AM - 12:00 AM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.