ComplaintsforJames Fiskell - USHEALTH Advisors
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Complaint Details
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Initial Complaint
12/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am receiving daily phone calls from representatives identifying themselves as employees of USHealth Advisors. It appears they are trying to get me to sign up for health insurance. The incoming number is not always the same, but they area code is always 727. I have repeatedly asked to be placed on their "do not call" list but they still call. I warned them I would report them to the ** and the ************************* but they continue to call. This is harassment. I want all communication from them to stop.Business response
01/04/2024
Hello ****,
My names is James , I understand your frustration with the calls you are receiving from other agents. I work from referrals and take pride in offering excellent customer service and helping people. You filled out your BBB complaint on my BBB agent site. Please know I am not one of the agents trying to reach you.
I will be happy to help you anyway I can, but it is possible multiple agents from different companies are contacting you. If you where on healthcare.gov or were looking for health Insurance online it is possible that your contact information got shared to multiple agents from multiple companies and that is the source of all the calls.
I did reach out to our company to have you placed on our company DNC list so hopefully will reduce those calls for you.
If you are receiving text, the quickest way to stop them is to respond STOP and that should remove that person from texting you. However, if there are multiple agents texting you from different companies will need to do that for each agent from the different companies as texting STOP will only stop that agent from texting.
You may also want to register on the ************************ website and place yourself on the DO NOT Call List that should also remove you from agencies call list.
I hope this information will help you remove or reduce the calls from the different companies and agents.
Sincerely,
James Fiskell
Licensed Agent
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.