![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforB. Strickland Landscaping LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/06/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hired them to repair French Drain. Had problems getting Bruce to answer phone and text. He showed up late and used my supplies ( rock ) etc. He wanted to be paid in advance on his schedule, not mine. Bruce broke my water line at the spigot joint. He sent his employee to get money from my wife when I was on a trip and out of state. When I returned he wanted payment in full. I made a mistake and miscalculated the final payment and paid him $275 dollars over the agreed amount.$2100. I called and texted him, however he when straight to the bank ignored me and has not responded or returned the overpayment. He did replace the hose. $2100 is a large fee for me. This started May 2nd and still not resolved yet. I am a disabled Vietnam Veteran and sometimes get confused due to side effects of prescription drugs for PTSD. I should not have to wait for my overpayment to be refunded. This firm has not taken the necessary action to resolve this matter* ***** ***** checks #************************ I do not know how to upload information, however I can mail if necessaryInitial Complaint
05/18/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I gave Mr Strickland a check for $375.00 on 04/21/2022 to fix my irrigation system & he never came back to do any of the job. I kept calling & leaving messages with no reply. I just want my money back. I am a Senior & I live on SSA.Business response
07/12/2022
Consumer Response /* (2000, 17, 2022/06/22) */ Bruce Strickland gave my daughter $375.00 cash. Case Closed
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.