Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Total Service Contracting, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforTotal Service Contracting, Inc.

    Roofing Contractors
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    11 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from George M

      5 stars

      06/06/2024

      Working with TSC has been a satisfying and pleasant experience; first for a complete roof replacement on our previous home and recently for repair work on our present place. ***** is a great person to work with. His honesty, reliability and efficiency with the projects he's completed for us put him first on our list of contractors we'd recommend to any one in need.

      Total Service Contracting, Inc. Response

      06/07/2024

      ******,Thank you! We greatly appreciate you taking the time to share your experience with us. I'll made sure to share your kind words with *****.It's been a pleasure working with you. We certainly look forward to working with you again in the future!Total Service Contracting, Inc.
    • Review from Don M

      5 stars

      07/28/2023

      I was in another state when we had some flood damage to the lower level floors and walls due to the hurricanes. I contacted 4 companies and TSC was the only company that contacted me back, went to my home and provided an estimate. Their estimate came in under what the insurance estimate was. We then made the decision to have more work done that included replacement of all floors, doors, windows on both the upper and lower level, as well as painting all walls and ceilings inside and painting the outside of the house. TSC provided quotes for each project and on each project, all came in at the budgeted, estimated price that was quoted. Larry was the project lead, did a great job and helped us along the way making some decisions on some of the decisions we made and if they were the best way to go. Steve came to the site often to assure we were satisfied and he also helped us out when we found a roof leak, so our new paint jobs would not be compromised. All said, we had a great experience with TSC and would use them again if the need arose.

      Total Service Contracting, Inc. Response

      08/04/2023

      Donald, Thank you for taking the time to review our services. It was a pleasure working with you on your projects, and we appreciate the additional work you intrusted us with. I'll pass along your accolades to Larry for a job well done. We look forward to working with you again in the future!
    • Review from Jason R

      5 stars

      01/16/2023

      Good communication from Jaset and Steve. Jorge did what seems to be a quality roof repair and in a reasonable timeframe, given that it was shortly after a hurricane.
    • Review from Lina P

      5 stars

      08/26/2022

      Outstanding service, professional from start to finish for my my beautiful new roof! You will not be disappointed- Jaset and Steve are truly amazing !!!!!

      Total Service Contracting, Inc. Response

      08/30/2022

      Lena,

      Thank you very much for taking the time to share about your experience! It's truly priceless! Your roof does look beautiful. I'm very happy we were able to accomidate your schedule. We thank you and look forward to being of service again in the future!

      Jaset K.
      Office Manager
      Total Service Contracting, Inc.
    • Review from Joshua R

      5 stars

      04/04/2022

      This is our third time having TSC do home improvement projects for us. Everyone from Steve, Jaset, and Jorge have been excellent. TSC has done our roof, concrete work, and now replacement of our doors and windows and updated painting of our house. TSC conducts quality work and keeps the communication open with transparency. Will be using TSC for our interior remodel of our kitchen, bathrooms, and new flooring. I'm glad to do business for a locally owned business and contractor. I like that my hard-earned money is supporting employment in my community and TSC is the best! Thank you, Steve and Jaset.
    • Review from Mikki B

      5 stars

      04/04/2022

      My daughter wanted to remove an interior wall and its pocket door to open up the space in her master bathroom. We chose TSC to do the work and we couldn't be happier with the results! Jaset was a dream to work with, and George did outstanding work! The work was top quality! The quote was very clear and straightforward, scheduling was simple and George showed up on time and kept the site clean after work each night. I really can't say enough good things about TSC, I highly recommend them!
    • Review from Michelle S

      5 stars

      03/10/2022

      We have had a tough time finding a contractor that will do quality work and stay in good communication as the project unfolds. TSC has been excellent both in the quality of their work and communication. I'm using them for all future projects on my home moving forward. Steve, Jaset, Jorge and the team have been exceptional - highly recommend!

      Total Service Contracting, Inc. Response

      03/11/2022

      Michelle,
      Thank you very much for your kind review! We love to hear about our client's experiences! It's been a pleasure working with you on your beautiful home. We look forward to continuing to work together on your upcoming addition project. Thank you again!
      Jaset K.
      Total Service Contracting. Inc.
      407-233-9500
    • Review from Donna D

      5 stars

      01/20/2022

      In this difficult time of businesses appearing and disappearing we held our breath and hired TSC to do varied remodeling jobs in our home purchased Feb.2021, hoping on the fact that many of the great reviews I'd read were current. Our property would be in their hands due to our absence for all of the remodeling, including opening a majority of an exterior wall to the elements during hurricane season, very near our treasured fireplace, in order to install windows. We'd never undertaken a project this involved before, hence our calling on a general contractor that could take us from architect and city officials to final walk through and Notice of Completion, and we couldn't be any happier with the results. And this satisfaction came without struggle, which is extraordinary I hear, considering my husband tells everyone he wouldn't want to work for me, I am picky. Not only is the workmanship very good, they have some good ideas and go beyond the status quo.The company is made up of very nice people to do business with ( they were patient and made effort to work with my concerns about asthma, deconstrucion dust, and critters getting in the house), they are very trust worthy, and we would not hesitate to call on them again if we want to have work done.

      Total Service Contracting, Inc. Response

      01/21/2022

      Donna,
      It was a pleasure working with you! We thank you and your husband for the trust you placed in our company, to work on your home while you were both so far away and unable to physically check in often. We work diligently to ensure a job well done and our customer's complete satisfaction with the work. It makes us proud to hear how happy you both are with the window and flooring work. Also we were happy to go the extra mile when it came to your health concerns. What's important to you is important to us as well! We appreciate your trust and business very much and we look forward to being a part of your future home improvement projects!
      Total Service Contracting, Inc.
      407-233-9500

      Customer Response

      01/24/2022

      I want to add to the company's credit what I forgot to mention in the original review, that considering the amount of floor leveler used in preparation for floating floor planks, and the fact that we knew two rooms had very noticeably sloping floors, I think the job was likely atypical, and yet after a couple of weeks of family use there have been no problems come to our attention.
      With past experiences and many DIY projects to recollect I know a lot goes into genuine home improvement, and I see that these job successes speak of their skill, experience, and pride of work ethics.

      Total Service Contracting, Inc. Response

      02/10/2022

      Donna,

      Thank you very much for your kind words! We appreciate the time you've take to write such a detailed review of our service! We do look forward to working with you on future home improvements you may need.
      Total Service Contracting, Inc. 407-233-9500
    • Review from Rosalyn M

      5 stars

      01/20/2022

      I contacted several roofing companies for a roof replacement estimate. Steve from TSC came out quickly, inspected my roof and gave me an estimate the same day. He did not try to haggle prices based off what he thought my insurance would pay for. He was nice, honest, fast, and straightforward. From the very beginning I had a good feeling about TSC, however I was told you should get estimates from several companies. After interviewing 3 other companies for the job and listening to their pitches on how I could have them negotiate with my homeowners insurance I knew TSC was the right contractor for the job. His estimate was based off of the job itself and not what he thought the insurance company would pay. Once I contacted him back for the job, he got started right away on going over what would take place during each step of the process of the reroof. Once started his crew finished my roof in one day. It looks fantastic. They were fast, friendly, respected my property, and did a superb clean up job. This is the company to use for any of your roofing needs whether you are going through you insurance company or paying out of pocket.

      Total Service Contracting, Inc. Response

      01/21/2022

      Rosalyn,
      Firstly, thank you for taking the time to write up such a detailed review of us. It's extremely appreciated! We work diligently to ensure our clients are satisfied from the very first day they contact us. We are excited to hear how much you love your new roof and the service we provided. Secondly, thank you for doing your do diligence and taking the time to evaluate the companies you called for estimates. We are very happy that you chose Total Service Contracting! It was a pleasure working with you on your re-roof. We certainly look forward to working with you again on future home improvement projects!

      Total Service Contracting, Inc.
    • Review from Shana S

      4 stars

      10/28/2021

      A little disorganized so job took longer than it should have. Completed to satisfaction

      Total Service Contracting, Inc. Response

      11/15/2021

      Shana,
      Your opinion of our service is priceless, and we thank you for taking the time to share your experience! We work diligently to ensure our clients are satisfied with the work we complete on their home improvement projects. Sometimes things happen that are beyond our control. We were glad to be able to fit your existing residential hardware to your newly installed commercial door slab. It took a bit of time but we got there, together. We're happy to had been able to complete the job to your satisfaction! We look forward to being considered for future projects at your home.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.