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Customer ReviewsforTotal Service Contracting, Inc.
11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from George M
5 stars06/06/2024
Working with TSC has been a satisfying and pleasant experience; first for a complete roof replacement on our previous home and recently for repair work on our present place. ***** is a great person to work with. His honesty, reliability and efficiency with the projects he's completed for us put him first on our list of contractors we'd recommend to any one in need.Total Service Contracting, Inc. Response
06/07/2024
******,Thank you! We greatly appreciate you taking the time to share your experience with us. I'll made sure to share your kind words with *****.It's been a pleasure working with you. We certainly look forward to working with you again in the future!Total Service Contracting, Inc.Review from Don M
5 stars07/28/2023
I was in another state when we had some flood damage to the lower level floors and walls due to the hurricanes. I contacted 4 companies and TSC was the only company that contacted me back, went to my home and provided an estimate. Their estimate came in under what the insurance estimate was. We then made the decision to have more work done that included replacement of all floors, doors, windows on both the upper and lower level, as well as painting all walls and ceilings inside and painting the outside of the house. TSC provided quotes for each project and on each project, all came in at the budgeted, estimated price that was quoted. Larry was the project lead, did a great job and helped us along the way making some decisions on some of the decisions we made and if they were the best way to go. Steve came to the site often to assure we were satisfied and he also helped us out when we found a roof leak, so our new paint jobs would not be compromised. All said, we had a great experience with TSC and would use them again if the need arose.Total Service Contracting, Inc. Response
08/04/2023
Donald, Thank you for taking the time to review our services. It was a pleasure working with you on your projects, and we appreciate the additional work you intrusted us with. I'll pass along your accolades to Larry for a job well done. We look forward to working with you again in the future!Review from Jason R
5 stars01/16/2023
Good communication from Jaset and Steve. Jorge did what seems to be a quality roof repair and in a reasonable timeframe, given that it was shortly after a hurricane.Review from Lina P
5 stars08/26/2022
Outstanding service, professional from start to finish for my my beautiful new roof! You will not be disappointed- Jaset and Steve are truly amazing !!!!!Total Service Contracting, Inc. Response
08/30/2022
Lena,
Thank you very much for taking the time to share about your experience! It's truly priceless! Your roof does look beautiful. I'm very happy we were able to accomidate your schedule. We thank you and look forward to being of service again in the future!
Jaset K.
Office Manager
Total Service Contracting, Inc.Review from Joshua R
5 stars04/04/2022
This is our third time having TSC do home improvement projects for us. Everyone from Steve, Jaset, and Jorge have been excellent. TSC has done our roof, concrete work, and now replacement of our doors and windows and updated painting of our house. TSC conducts quality work and keeps the communication open with transparency. Will be using TSC for our interior remodel of our kitchen, bathrooms, and new flooring. I'm glad to do business for a locally owned business and contractor. I like that my hard-earned money is supporting employment in my community and TSC is the best! Thank you, Steve and Jaset.Review from Mikki B
5 stars04/04/2022
My daughter wanted to remove an interior wall and its pocket door to open up the space in her master bathroom. We chose TSC to do the work and we couldn't be happier with the results! Jaset was a dream to work with, and George did outstanding work! The work was top quality! The quote was very clear and straightforward, scheduling was simple and George showed up on time and kept the site clean after work each night. I really can't say enough good things about TSC, I highly recommend them!Review from Michelle S
5 stars03/10/2022
We have had a tough time finding a contractor that will do quality work and stay in good communication as the project unfolds. TSC has been excellent both in the quality of their work and communication. I'm using them for all future projects on my home moving forward. Steve, Jaset, Jorge and the team have been exceptional - highly recommend!Total Service Contracting, Inc. Response
03/11/2022
Michelle,
Thank you very much for your kind review! We love to hear about our client's experiences! It's been a pleasure working with you on your beautiful home. We look forward to continuing to work together on your upcoming addition project. Thank you again!
Jaset K.
Total Service Contracting. Inc.
407-233-9500Review from Donna D
5 stars01/20/2022
In this difficult time of businesses appearing and disappearing we held our breath and hired TSC to do varied remodeling jobs in our home purchased Feb.2021, hoping on the fact that many of the great reviews I'd read were current. Our property would be in their hands due to our absence for all of the remodeling, including opening a majority of an exterior wall to the elements during hurricane season, very near our treasured fireplace, in order to install windows. We'd never undertaken a project this involved before, hence our calling on a general contractor that could take us from architect and city officials to final walk through and Notice of Completion, and we couldn't be any happier with the results. And this satisfaction came without struggle, which is extraordinary I hear, considering my husband tells everyone he wouldn't want to work for me, I am picky. Not only is the workmanship very good, they have some good ideas and go beyond the status quo.The company is made up of very nice people to do business with ( they were patient and made effort to work with my concerns about asthma, deconstrucion dust, and critters getting in the house), they are very trust worthy, and we would not hesitate to call on them again if we want to have work done.Total Service Contracting, Inc. Response
01/21/2022
Donna,
It was a pleasure working with you! We thank you and your husband for the trust you placed in our company, to work on your home while you were both so far away and unable to physically check in often. We work diligently to ensure a job well done and our customer's complete satisfaction with the work. It makes us proud to hear how happy you both are with the window and flooring work. Also we were happy to go the extra mile when it came to your health concerns. What's important to you is important to us as well! We appreciate your trust and business very much and we look forward to being a part of your future home improvement projects!
Total Service Contracting, Inc.
407-233-9500Customer Response
01/24/2022
I want to add to the company's credit what I forgot to mention in the original review, that considering the amount of floor leveler used in preparation for floating floor planks, and the fact that we knew two rooms had very noticeably sloping floors, I think the job was likely atypical, and yet after a couple of weeks of family use there have been no problems come to our attention.
With past experiences and many DIY projects to recollect I know a lot goes into genuine home improvement, and I see that these job successes speak of their skill, experience, and pride of work ethics.Total Service Contracting, Inc. Response
02/10/2022
Donna,
Thank you very much for your kind words! We appreciate the time you've take to write such a detailed review of our service! We do look forward to working with you on future home improvements you may need.
Total Service Contracting, Inc. 407-233-9500Review from Rosalyn M
5 stars01/20/2022
I contacted several roofing companies for a roof replacement estimate. Steve from TSC came out quickly, inspected my roof and gave me an estimate the same day. He did not try to haggle prices based off what he thought my insurance would pay for. He was nice, honest, fast, and straightforward. From the very beginning I had a good feeling about TSC, however I was told you should get estimates from several companies. After interviewing 3 other companies for the job and listening to their pitches on how I could have them negotiate with my homeowners insurance I knew TSC was the right contractor for the job. His estimate was based off of the job itself and not what he thought the insurance company would pay. Once I contacted him back for the job, he got started right away on going over what would take place during each step of the process of the reroof. Once started his crew finished my roof in one day. It looks fantastic. They were fast, friendly, respected my property, and did a superb clean up job. This is the company to use for any of your roofing needs whether you are going through you insurance company or paying out of pocket.Total Service Contracting, Inc. Response
01/21/2022
Rosalyn,
Firstly, thank you for taking the time to write up such a detailed review of us. It's extremely appreciated! We work diligently to ensure our clients are satisfied from the very first day they contact us. We are excited to hear how much you love your new roof and the service we provided. Secondly, thank you for doing your do diligence and taking the time to evaluate the companies you called for estimates. We are very happy that you chose Total Service Contracting! It was a pleasure working with you on your re-roof. We certainly look forward to working with you again on future home improvement projects!
Total Service Contracting, Inc.Review from Shana S
4 stars10/28/2021
A little disorganized so job took longer than it should have. Completed to satisfactionTotal Service Contracting, Inc. Response
11/15/2021
Shana,
Your opinion of our service is priceless, and we thank you for taking the time to share your experience! We work diligently to ensure our clients are satisfied with the work we complete on their home improvement projects. Sometimes things happen that are beyond our control. We were glad to be able to fit your existing residential hardware to your newly installed commercial door slab. It took a bit of time but we got there, together. We're happy to had been able to complete the job to your satisfaction! We look forward to being considered for future projects at your home.
Customer Review Rating
Average of 11 Customer Reviews
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