Business ProfileforTuffy Tire & Auto Service Center

Did not honor its obligations as a corporate store that owns “Tuffy’s” and as such did not honor an obligation to inspect the repairs of a Tuffy’s in gulf breeze. I towed my car there for ~384 dollars, a service that was suppose to reimbursed me with a related 3rd party to Tuffy’s that didn’t work, and as such I towed my car to Tuffy’s, a store that has signage as Tuffy’s, only for the parent company Mavis to say it has no obligations to Tuffy’s. All I wanted that store in particular was to make sure the repairs, where valid, as the issue I kept getting “fixed” at a franchise store when I was trying to move from Pensacola to Boynton Beach (650 miles away) kept going to limp mode / staling after 25 minutes of driving. The said I would need to pay a diagnostic error code fee (I just wanted them to verify the repairs, an obligation the brand advertises it does). The fee was 100 dollars, a place like autozone does it for free, technology can output the code in a minute. Regardless this is predatory action. This corporate store does have a history of not honoring the “Tuffy Brand” keep in mind their signage is Tuffy. The Tuffy franchise in gulf breeze did offer to pay for towing to their store to inspect the car again. However they (gulf breeze) failed to repair my car correctly two times and I was just wanting to verify the repair were functioning correctly. They mentioned corporate (I guess this store in particular) does not honor its obligations just to verify repairs. This costed me upwards of $650 because of the towing, and making the repairs at Honda for a part they overlook at the franchise elsewhere. That being said I do have complaints with a the franchise store for oversaling unnecessary repairs for an error code that shouldn’t have had those requested repairs. This is unrelated to this store, but it is a related party. In summary: The store (corporate) did not inspect repairs made by a franchise member. Repairs at franchise $3900 for a 2005 Accord.