Business ProfileforAffordable Dentures and Implants

On 1/18/22, my husband had his final fitting after receiving dental implants through Affordable Dentures in Valdosta, Ga. On 9/21/23, I contacted Affordable Dentures in Valdosta, Ga needing the o rings replaced in his dentures. This facility no longer offered this practice and referred me to the Destin, Fl location. I submitted the needed information in for a transfer and was told it was complete. I followed up on 9/22/23 to ensure the request was complete. I was told by the Valdosta location that the information had been sent to “Brandon” for completion. On 9/25/23, I contacted the Destin, Alf location and was told that the information was awaiting “Brandon’s approval”. On 10/03/23, we went into the Valdosta location due to a bottom denture repair. The night before my husband was eating cereal and his bottom denture with the implant posts broke into 3 pieces. The Valdosta location stated they did not have a doctor on duty and that their facility did not complete repairs. They referred us to Destin. I contacted Destin to explain the situation. The office manager for the Destin location was very rude and hung up the phone on me when I tried explaining to her that my husband had a full 4 year warranty through their company and was not required to pay out of pocket for the repair.