Business ProfileforAlco Windows and Doors, LLC

I signed a contract with ALCO Windows on April 6, 2023, for a construction project at my property in ************, **. From the outset, this experience has been nothing short of a nightmare. Despite paying ALCO Windows $33,012.15, they have failed to perform any work, including applying for the necessary permits or ordering materials as stipulated in our agreement.Upon learning that the work I contracted ALCO Windows to do was not permitted by my city, I immediately informed them. However, they attempted to proceed with unpermitted work, resulting in my condo association rescinding their permission for ALCO to operate on the property. This situation should have warranted an immediate halt and full refund, given that no actual work had commenced.In addition to their complete failure to adhere to legal and contractual obligations, the owner of ALCO Windows has treated me with unprofessionalism and disrespect. Now, ALCO Windows refuses to communicate with me directly, only responding through their attorney, who in turn, ignores my attempts to reach out.Despite their blatant disregard for the contract terms and the law, ALCO Windows refuses to refund any portion of my payment. Their actions have caused significant stress and financial strain, as I am now left with no completed work and a substantial loss of funds.ALCO Windows is in breach of contract. They cannot do the work. They should refund my money.