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Find a Location

Industrial Safety Products has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Industrial Safety Products

      2111 NW 84th Ave Doral, FL 33122-1516

    • Industrial Safety Products

      9011 SW 151st Avenue Rd Miami, FL 33196-1354

    • Industrial Safety Products

      2115 NW 84th Ave Doral, FL 33122-1516

    Business ProfileforIndustrial Safety Products

    Industrial Supplies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Industrial Safety Products has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Industrial Safety Products

        2111 NW 84th Ave Doral, FL 33122-1516

      • Industrial Safety Products

        9011 SW 151st Avenue Rd Miami, FL 33196-1354

      • Industrial Safety Products

        2115 NW 84th Ave Doral, FL 33122-1516

      Location of This Business
      2111 NW 84th Ave, Doral, FL 33122-1516
      BBB File Opened:
      4/21/2017
      Alternate Business Name
      • Fierce Saftey
      • Saferite Solutions Inc.
      Business Management
      • Mr. Jorge Duenas, Supervisor
      • Mr. Gabriel Betancourt, President
      Contact Information

      Customer Contact

      • Mr. Jorge Duenas, Supervisor
      • Mr. Gabriel Betancourt, President
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      27 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Placed an order (order#******) on April 9th 2024, items were supposed to ship within 2-3 days.Did not receive any updates on the status, called several times to find out that the items were delayed, canceled the order on April 18th 2024, received a cancelation confirmation the same day which stated that the refund will be processed within 2-3 days. Send first email on May 20th to request a receipt of the refund, 3 emails later, they responded on May 29th that the order "for some reason" was shipped out May 8th. they stated they "wouldn't be able to refund an order that was delivered". They ask me for help to get the items shipped back, which i couldn't offer since they shipped it to a jobsite i was no longer present at. Several emails later they are still refusing to provide a refund.
      Read More

      Customer Reviews

      22 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danielle L

      1 star

      03/18/2024

      I have been waiting on a refund for 5 months. At first theu answered my e-mails and stated my item was on back order. After waitong for a month I reached out again and was told they were unable to get the item and a refund will be provided. Another month went by and no refund. I reached out again and e-mails ignored. I called and spoke with someone and they apologized of course and assured me I would get a refund within 48 hours. NOTHING! I called the company again and said you guys are a big company right? You can just mail me a check for a refund. They said yes. Still nothing. I have been going back and forth with them since November or 2023! My first order with them was fine. My second order was a pair of boots and received 1 boot. They were good about sending me the 2nd boot. My third order the boots came with rubber that was dry rotted. I continue to wait for replacement or refund. I don't think I'm going to get it.

      Industrial Safety Products Response

      03/25/2024

      Hello ********,

      Thanks for reaching us about your case, our staff has been reading your case about the refund, unfortunately we are unable to proceed with a replacement or a refund because when you request was out of the 30 days after the delivery for warranty.

      For these processes that are out of our hands, is higly recommend check with the manufacturer.

      We appreciate your feedback to keep improving.

      Have a nice day.

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