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Find a Location

Atlas Insulation, LLC has 1 locations, listed below.

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    Business ProfileforAtlas Insulation, LLC

    Insulation Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/27/2022

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Atlas Insulation, LLC

    Business Details

    Location of This Business
    1805 NW 79th Ave, Doral, FL 33126-1114
    BBB File Opened:
    12/19/2022
    Years in Business:
    4
    Business Started:
    5/15/2020
    Business Started Locally:
    5/15/2020
    Business Incorporated:
    6/28/2019
    Accredited Since:
    12/27/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    12
    Alternate Business Name
    • Atlas Seawall Solutions
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Andro Suarez, Managing Member
    • Mr. Reinaldo Aquit, Managing Member
    • Mr. Richard S. Robles, Managing Member
    Contact Information

    Principal

    • Mr. Andro Suarez, Managing Member
    • Mr. Reinaldo Aquit, Managing Member
    • Mr. Richard S. Robles, Managing Member

    Customer Contact

    • Mr. Andro Suarez, Managing Member
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Had used Atlas insulation of ***** Fla. to insulate under two homes i own in **********. They did fine and I paid them immediately. ******* *********** said you should insulate the attic because you will make the a/c last longer and less energy etc. We agreed on a price and I told him when the property was empty. He said you can pay us when we are done He sent a crew out to remove our fiberglass ***** of insulation. Then he sent out the foam crew who contacted him and said we cant foam this its too steep. He called me and said sorry he was supposed to get out there and look at it before they removed my insulation and could'nt make it. . I said you need to put my fiberglass back, he said I would have to talk to his boss the owner, *****. I spoke to him and he repeated I cant do that you haven't paid me to do that. I said what are you talking about you removed my insulation, now you need to replace it, since your crews dont know what they are doing.He repeated I will put insulation back if you pay me. I said i dont have to pay you, you made a drastic mistake and took my insulation out when you couldnt foam it, (one crew doesnt know what the other crew does he said) I said that isnt my issue, you have to make me whole again and put in my fiberglass insulation. My electric bills are higher and people are complaining about the house being too hot. Please help me get my house back to its condition before this company took my insulation out.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David S

    1 star

    05/21/2023

    On 1/12/23 Atlas was paid over $13,000 to install Icynene insulation in my home. Their team damaged my ceiling during the installation. The sales rep on-site documented the cracks and assured me they would fix it. Over and over I called and texted their staff to get the work done. They were unresponsive at times and blamed subcontractors other times. At best they were indifferent and at worst unresponsive, even evasive. Three months later I gave up trying to get them to fix my ceiling and paid my own contractor to do the work. Despite agreeing it was their responsibility, and after weeks of back and forth communication via email and text, they refused to reimburse me. I provided documentation of payment and proof of the work being completed but they accused me of *****, even extortion. Not until I showed the lawsuit I was about to file, did they finally give me most of the $1,700 I paid to fix their damage.

    Local BBB

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