ComplaintsforSegura Lawn Service & Landscaping, Inc.
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Complaint Details
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Initial Complaint
02/23/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
Hired Segura Lawn Service to correct an irrigation system installed by someone else. I wanted rotary sprinkler heads installed instead of spray heads. Sequra replaced 2 month old spray sprinkler heads with spray sprinkler heads. Manolito S***** has told me 3 times that he was coming back. He has not. The number XXX-XXX-XXXX is not being answered as of 2/22/22. Another number on his card XXX-XXX-XXXX is also not being answered. I live in a 55+ community and we don't get a lot of liers and cheaters so I guess I will have to be more careful in the future. I am going to pursue him as best I can.Business response
08/19/2022
Business Response /* (1000, 12, 2022/04/13) */ This response was provided verbally to BBB: I will be taking care of the customer's issues this weekend. Consumer Response /* (3000, 14, 2022/04/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) He had the same response 3 times when I called him. "I will be there Saturday'. ' I will come by Wednesday or 'I will be there Tuesday' He never shows up. Today is the 14 of April he did not show up on the 13th as he said he would. By the way he does some work for the sun city motel beside walgreens. I have seen him there and he saw me, ducked his head and walked away. DONT HIRE THIS GUY, HE IS A LIER AND A CHEAT! Consumer Response /* (4200, 21, 2022/06/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) No, I have heard nothing from Sequra. I have seen him twice in my town, he pulled his cap down and walked behind a tree. I went back after he was gone and told them how he cheated me. But no he has done nothing to solve the problem. I have paid someone else to fix my sprinkler system so all I want from him is my money back or at least half my money back. He told you he would take care of it, he told me that several times prior to my complaint. He is a lier and a cheat
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.