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Find a Location

Florida Spa Covers, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Florida Spa Covers, Inc.

      Dunedin, FL 34698-4612

    • Florida Spa Covers, Inc.

      440 118th Ave Ste 103 Clearwater, FL 33762

    • Florida Spa Covers, Inc.

      4400 118th Ave N Ste 103 Clearwater, FL 33762-4439

    Business ProfileforFlorida Spa Covers, Inc.

    Online Retailer
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    BBB files indicate that this business has a pattern of complaints concerning delivery and refund issues. Consumers allege they are receiving damaged spa covers and are not receiving a refund after refusing delivery. In June 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. BBB has not received a response to date.

    At-a-glance

    Customer Reviews

    1.78/5stars

    Average of 51 Customer Reviews

    Customer Complaints

    121 complaints closed in last 3 years

    30 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company manufacturers custom hot tub covers.

    Products & Services

    Hot tub covers, spa covers, hot tub supplies, Jacuzzi Covers, Swim Spa Covers, In-ground Covers, Walk-on Spa Covers, Spa Cover Lifters, Spa Steps

    Business Details

    This is a multi-location business.

    Find a Location

    Florida Spa Covers, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Florida Spa Covers, Inc.

        Dunedin, FL 34698-4612

      • Florida Spa Covers, Inc.

        440 118th Ave Ste 103 Clearwater, FL 33762

      • Florida Spa Covers, Inc.

        4400 118th Ave N Ste 103 Clearwater, FL 33762-4439

      Location of This Business
      Dunedin, FL 34698-4612
      BBB File Opened:
      12/4/2018
      Years in Business:
      9
      Business Started:
      2/6/2015
      Business Incorporated:
      2/6/2015
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Spa Medic
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 2:00 PM
      Business Management
      • Mr. Jose A. Flores, President
      Contact Information

      Principal

      • Mr. Jose A. Flores, President

      Customer Contact

      • Mr. Jose A. Flores, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      121 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/13/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Paid over $500 for a sealed, reinforced cover and added expedited shipping... took nearly 2 months to receive after multiple calls/messages which ALWAYS went to voice-mail. So frustrated by their lack of response. After finally receiving the cover in mid October, we noticed a sag after less than 10 months. Within a year, the cover was so waterlogged, it traps any rain we get & we could barely open it. I have consistently called & left messages on every voicemail they offer, with no response. No Email response either. I live in California, but if I lived on the East coast, I would drive it there myself for a refund!

      Customer Reviews

      51 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Evelyn H

      1 star

      03/27/2024

      Never order from this company. We placed and paid for an order 02/2023 and have never received it. We have not be able to get ahold of them, left multiple, multiple messages and emails and they won't return messages or emails. Horrible experience.

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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