Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Florida Garage Door Pros has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Florida Garage Door Pros

      20093 Quail Run Dr Dunnellon, FL 34432-5838

      BBB Accredited Business
    • Florida Garage Door Pros

      3617 Commercial Way 3637 Spring Hill, FL 34606

    Business ProfileforFlorida Garage Door Pros

    Garage Door Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Florida Garage Door Pros has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Florida Garage Door Pros

        20093 Quail Run Dr Dunnellon, FL 34432-5838

        BBB Accredited Business
      • Florida Garage Door Pros

        3617 Commercial Way 3637 Spring Hill, FL 34606

      Location of This Business
      20093 Quail Run Dr, Dunnellon, FL 34432-5838
      BBB File Opened:
      8/22/2019
      Years in Business:
      6
      Business Started:
      7/30/2018
      Business Started Locally:
      7/30/2018
      Business Incorporated:
      5/24/2019
      Accredited Since:
      9/16/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Just-A-Wizz LLC
      Hours of Operation

      Primary

      M:
      7:00 AM - 9:00 PM
      T:
      7:00 AM - 9:00 PM
      W:
      7:00 AM - 9:00 PM
      Th:
      7:00 AM - 9:00 PM
      F:
      7:00 AM - 9:00 PM
      Sa:
      7:00 AM - 9:00 PM
      Su:
      10:00 AM - 5:00 PM
      Business Management
      • Joe Wisniewski, Owner
      Contact Information

      Principal

      • Joe Wisniewski, Owner

      Customer Contact

      • Joe Wisniewski, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/30/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I called for a garage door repair one of the springs broke 08/10/2021. Florida garage door pros came out to repair not 1 spring but both as their company requires it if the springs are more than 5 years old. I paid $425.00 for the job to be completed correctly NOT INCORRECTLY OR UNSAFELY. The garage door stopped working. I called them again to come out for evaluation and possible repair. I needed a new machine door opener to be replaced. during evaluation i was advised that by their tech that Lowes sells them the door openers for cheap. I did not Use them to install the new door opener but because the purchase was from another company that stands behind their install I chose to allow the other company to do the job. other company's installer came to do the job on 03/29/2022. I was advised that the springs were NOT the correct size for the size door I have. I was not able to release the lock and lift the door to open it at all by myself! It is a 2 car garage size door very big and heavy. I called Florida garage door pros to send someone back out to evaluate the install that they originally did on 08/10/2021. THE TECH THAT CAME ON03/29/2022 ADMIITED TO THE WRONG SPRINGS BEING INSTALLED ON 08/10/2021. Tech advised that he wasn't going to replace the springs ONCE HE CALLED HIS BUSNESS OFFICE. I would have to pay over $700.00 for service all over for the correct springs. TECH was instructed to inform me the homeowner. I called Florida garage door pros back to speak to an owner. 03/29/2022 the day the new opener was being installed. Will, one of the owners called back and cursed me and the installer from the other company out. Will belittled me and the installer and is Not willing to make this right! I text Will, back to ask how he was going to make this right? I got know response. this is a hazard and not fair to the homeowner! At anytime the springs could pop and cause serious injury or even death, damage to my car and other vehicle's in garage.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike V

      1 star

      09/20/2023

      Terrible experience. They lost the warranty record, so had to dig out the actual paper receipt. They told me they didn't even service Tampa and hadn't for a long while, when found the reciept, the date was for 8/22... doesn't sound like a long while to us. Then they proceeded to blame us for incorrectly describing the issue, and then went on to say that wouldn't be covered by the rollers anyway. Left a ****** review about the issue, and they left the nastiest most unprofessional reply, attacking us for being renters and not owners, and then threatening to upload an audio version of our phone call. Who does that?? The call wasn't even out of line, and lasted only minutes, so their threat was really to badmouth us on ****** is all. Classless and rude move by a "professional" business. Would NOT ever do business with them, again. Beware.

      Florida Garage Door Pros Response

      09/28/2023

      The absolute lack of self awareness for a person using the email 'mikevicksdogs' to call someone else out as 'classless' is shocking in and of itself. We expect when someone calls us to ask about a warranty that they're a capable enough human being to provide the correct information for our team to find their account. The issue being, you claimed to be the homeowner and didn't provide the real homeowner's name. So that failed to bring up THEIR account, because YOU do not have one. When the agent attempted to help you, you berated her and cursed at her. When your landlord called us back, she explained the situation and even your landlord was embarrassed by your behavior and gave us quite the earful of what you've been like to deal with. We don't care that you rent. We care that you're a bully and we don't allow anyone to attack members of our staff just because they're an angry little man. YOU never did business with us in the first place, so you're line of 'would never do business with them again' is hysterical. Maybe spend less time bullying women and attacking businesses online and more time learning how computer search functions work.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.