ComplaintsforComputer Guru LLC
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Complaint Details
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Initial Complaint
02/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I dropped my computer off to have it looked at was told it was gonna be $30 to let me know what was wrong with it then I got a phone call a day later saying it was $180 and they fixed my computer and it was like brand new I reluctantly pay $180 I get my computer back the keyboard isnt working and I immediately take it back to the store. I ask him what was wrong with it why is it going this? He tells me that I need a new keyboard I told him I dont understand why I need a new keyboard when you told me it was working like a new computer. He proceeds to shut the door on me and tell me hes not helping me He also has another laptop of mine that he cant find and I have to wait until he can find it.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.