Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Castelli Interiors and More, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCastelli Interiors and More, LLC

            Countertops

            Contact Information

            4009 S Access Rd

            Englewood, FL 34224-8645

            Get Directions
            Visit Website
            (641) 681-2254

            Customer Reviews

            4/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Castelli Interiors and More, LLC designs residential spaces and retails the finest products for your kitchens, baths, and more.

            Business Details

            Location of This Business
            4009 S Access Rd, Englewood, FL 34224-8645
            BBB File Opened:
            4/16/2021
            Years in Business:
            3
            Business Started:
            9/25/2020
            Business Incorporated:
            9/25/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Elvira Leao Palumbo, Managing Member
            Contact Information

            Principal

            • Ms. Elvira Leao Palumbo, Managing Member

            Customer Contact

            • Ms. Elvira Leao Palumbo, Managing Member
            • Ms. Sharon Malkin, Operations Director
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/24/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I had an outdoor kitchen countertop originally installed on June 7th. On the following Monday, I contacted the company to let them know that I was not happy with the stone because it had a dull spot as well as some cracks in it. I took about two weeks, but the company did come out to try to repair it. Again, when they left, I was left with filled cracks and marks all over my countertop. I let the company know and asked if someone could please come out to take a look at it. Here we are almost a week later and no one seems to care at all. They keep telling me they are reputable and will take care of it, but they cannot give me a day or time that anyone can come out to even address the issue. At this point, I do not have any faith that they could fix it anyway. I did have another contractor come out. They said it looks like they put the epoxy on to fill the cracks and then did not let it dry and buffed it. This caused a hazing over the entire stone. We were able to clean most of the epoxy off, but it does look like where they buffed the area, the stone needs to be re-polished. This is a huge area of our countertop and is right in the middle of it. All we want is for them to come out and polish it and make it right. I knew from the beginning I did not want to use this company. We had issues and I asked for my deposit back and they refused. This has been nothing but a nightmare the entire time and I would not recommend using them to anyone at all!

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen B

            04/26/2024

            Review for Castelli Interiors and More LLC Our journey began 10/06/2023 that is when we picked our Original Slab and gave our deposit. Original install date 12/28/23 that is when we were ready for installation. Our journey finally ended 04/22/2024. We were not going to give a review at all, only because it would have been zero stars, HOWEVER after our battles we decided to give a 3 star review, and mainly because of one employee and that was George, who appears to be the company's lead installer. He was the only one that spoke truth, did what he said he would do, and he was professional to work with. This company lacks in Customer Service. You the customer have to stay on top of everything, and then you are made to feel that you are wrong. From selling our original slab to another customer, a slab we put a deposit on, to the original installation crew not doing their job correctly, using incorrect cleaners which ruined the finish, to the actual slab having defects, which lead us to have that job replaced with a new slab, from the untruths that we were told, it was not a pleasant experience at all. The company representative will say that they gave us a upgrade for replacement, which from what we can tell they did, but that is the least this company could do, after all this company put us through, and then we had extra cost in plumbers and for being the reason why we had to put our kitchen backsplash installation on hold. At the end of the day on 4/22/2024 our job was completed and we are now satisfied. Up to this date 4/26/2024 no one from this company has called to see if we were satisfied with the installation, or to apologize for all the grief that we have gone through with them. ***** *** ****** ******
            Read 1 More Customer Review

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.