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ComplaintsforMark Knauf, PA
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unresolved
We had the accountant file a final return for deceased step mother which he had represented for rhe last few years along with deceased father. He was back forth with attorney about what needed to be filed. After several months return was complete and check was mailed to address of deceased. Where is the check??? He had court documents showing attorney address. Very disappointed with actions and clearly would like this looked into. Very unprofessional this has caused a problem with closing out an estate.Customer response
11/15/2023
Complaint: 20797922
I am rejecting this response because:Yes Mark ******************** called last week. He does not communicate well. I will be following up with his assistant tomorrow to see if the addressed the missing check with the IRS.
At this time as far as I am aware this has not been resolved.
Thank you for your assistance.
***********************
Sincerely,
***********************Customer response
11/29/2023
Complaint: 20797922
I am rejecting this response because:
Sincerely,
***********************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.