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Find a Location

M & I General Contracting, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforM & I General Contracting, LLC

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/2017

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    M & I General Contracting, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      257 N Causeway, New Smyrna Beach, FL 32169-5239
      BBB File Opened:
      4/5/2016
      Years in Business:
      18
      Business Started:
      2/20/2006
      Business Started Locally:
      2/20/2006
      Business Incorporated:
      2/20/2006
      Accredited Since:
      10/2/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ivy Crowell, Manager
      Contact Information

      Principal

      • Ivy Crowell, Manager

      Customer Contact

      • Ivy Crowell, Manager
      • Michael Crowell, Manager
      Additional Contact Information

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/12/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      M&I installed a new barrel tile roof in July 2022. There have been several leaks with the new roof. Management said the leaks were fixed. Shortly after the repair(after several failed promises to send a crew out to resolve the issue) the roof continued to leak and a new leak was discovered. No reply from the senior management to deliver on the recent work.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      HARDY H

      1 star

      08/12/2021

      I recently had a new tile roof installed by this company. They took way too long and were very sloppy. Finally Seminole County came and signed off on the permit which should mean that everything was fine and correctly installed. But I decided to have a private professional roof inspection company come take a look. They were horrified. So when I asked the chief Seminole County roof inspector how this happened he said they don't go on roofs????? What? Then how do they inspect the roof? FYI Orange County goes on roofs to do a proper inspection! The company that I hired for $1500 came and reported many serious flaws including improper pipe boot installation not according to code, no flashings installed [according to code], several cracks showing bare plywood with other larger cracks having mastic applied in an attempt to seal the lead deficiencies, unsealed unions of the drip edges to the underlayment, tile exposure that was incorrect throughout, several tiles were broken and just stuck back and the list goes on and on. I contacted the owner Ivy Crowell and she said she would get back to me and resolve all the issues in a few days. It has been 3 weeks and she hasn't answered any of my many phone calls, texts or emails. DO NOT USE THIS COMPANY FOR ANY REPAIRS MUCH LESS A LARGE NEW TILE ROOF!!!!

      UPDATE:

      M & I Contracting has resolved all of our roofing issues by installing all new flashing, leading and broken tiles and has also replaced the few torn screens and picked up the nails that were scattered all over when the old roof was taken off. We are very satisfied now.

      Local BBB

      BBB Serving Central Florida

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