ComplaintsforRestore, Inc.
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Complaint Details
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Initial Complaint
04/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My complaint is that the product has done damage to my vehicle and the company knows that their product does damage to my type of vehicle but has no warning label on the bottle. About a month ago I bought a bottle at ******* and added it to my oil. The vehicle almost immediately began barely running and stated that a mechanical failure had occurred. When I called them thet asked if my vehicle had variable timing and said that they are aware it can cause problems in vehicles that do. They assured me that their product would do no permanent damage and told me to change my oil and sent me instructions on how to reset the computer. I changed the oil and followed the instructions provided but saw no improvement in the vehicle and am receiving the same faults. After doing some research I found that the product most likely has damaged the vanos solenoids and they will need replaced. I was told by restore *** that since my *** owners manual says to not pur additives in the oil that they are not responsible which to a point is true I suppose but many people who purchase a used car do not have the ****** and since they are aware that their product will do this I think a warning label is necessary. I would like them to pay for my repairs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.