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Find a Location

Red Carpet Inn-Airport has 1 locations, listed below.

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    Business ProfileforRed Carpet Inn-Airport

    Motels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2460 SR 84, Fort Lauderdale, FL 33312
    BBB File Opened:
    8/4/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Red Carpet Inn Airport / Cruise Port
    • Ft. Lauderdale Hospitality, Inc.
    Business Management
    • Customer Service Manager
    Contact Information

    Principal

    • Customer Service Manager

    Customer Contact

    • Customer Service Manager

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/16/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    So the whole time I have been staying here at the red carpet inn there have been roaches, flying bugs, gnats, flies and all types of disgusting bugs. Despite that i stayed and hoped that maybe that would be the least of my worries until i woke up with roaches crawling on my face & after i was furious and left to another hotel, but before that, Mind you they never cleaned my room made my bed anything a whole week and the maids never did anything to help no towels i even had to ask for bath tissue so the last night i stayed here i was just trying to get some rest before i go to the gym at 5 am per usual and since 9:30 pm (it is now 12:45 pm as i type this) theyre still blasting music, bass is booming i dont understand how anywhere this would be acceptable or how this even happens i am ashamed to have given them my hard earned money, this is extremely unfair and unjust I am furious and will be taking any steps necessary to retrieve my full refund and I will never come back to this red carpet in ever again
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Letia R

    1 star

    07/02/2023

    I book reservation for the july 1st to the 2nd at 2:30am on the 2nd. I and my family drove 16hrs and needed some where to sleep for a couple of hours. This hotel said they could not accommodate us because it was too late to check in, and their system should have never let us book, after saying all of this then refused to give back a refund. This place needs to be investigated for fraud, and trained on customer service. Im extremely upset. Thank goodness for the hotel next door

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